Microsoft Security Essentials

Hewlett-Packard HP G62 Notebook PC Windows 7 Home Premium (x64) (build 7600)
Install Language: English (United States)
System Locale: English (United States)
Installed: 10/28/2010 2:12:10 AM
Enclosure Type: Notebook
Processor a Main Circuit Board b
2.20 gigahertz AMD Athlon II P340 Dual-Core
256 kilobyte primary memory cache
1024 kilobyte secondary memory cache
64-bit ready
Multi-core (2 total)
Not hyper-threaded Board: Hewlett-Packard 1444 69.37
Bus Clock: 200 megahertz
BIOS: Hewlett-Packard F.29 04/07/2011
new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details)
None discovered None discovered
Drives new – drive encryption Memory Modules c,d
319.86 Gigabytes Usable Hard Drive Capacity
236.64 Gigabytes Hard Drive Free Space

hp DVDRAM GT30L SATA CdRom Device [Optical drive]

SAMSUNG HM321HI [Hard drive] (320.07 GB) -- drive 0, s/n S25WJDNZ903129, rev 2AJ10001, SMART Status: Healthy 2812 Megabytes Usable Installed Memory

Slot 'Bottom - Slot 1 (top)' has 1024 MB (serial number 61C4A309)
Slot 'Bottom - Slot 2 (under)' has 2048 MB (serial number 98E5103C)
Local Drive Volumes new – volume encryption

c: (NTFS on drive 0) * 302.24 GB 234.02 GB free
d: (NTFS on drive 0) 17.51 GB 2.53 GB free
f: (FAT32 on drive 0) 104 MB 94 MB free
Bus Clock: 200 megahertz
BIOS: Hewlett-Packard F.29 04/07/2011
new USB Storage Use in past 30 Days (mouse over last used for details) new Hosted Virtual Machines (mouse over name for details)
None discovered None discovered
Drives new – drive encryption Memory Modules c,d
319.86 Gigabytes Usable Hard Drive Capacity
236.64 Gigabytes Hard Drive Free Space

=============================================

I installed a completely new Win7 OS on this HP laptop in the middle of NOV earlier this year with superb help from Greg Rocker and his crew. It's worked fine until the owner started receiving the following message:

"Windows did not pass genuine validation.
Security Essentials will become disabled in 29 days if
you do not resolve this issue.

To continue using Security Essentials, click Go online
and resolve now and get genuine Windows."

Would someone please shed some light on the problem and suggest a fix?

Thanks in advance...

sbuxman

I know I entered the CD key, but not sure about this: "did you go to Start---Control Panel--- System and at the very bottom it should say "windows is not activated" So I'll get my hands on the system asap and verify.

Thanks, and I'll post back here...

sbuxman

nostaw5 said:

did you put your CD key during setup? and did you go to Start---Control Panel--- System and at the very bottom it should say "windows is not activated"

30 days (or less) to activate windows.

This happens because even though you entered the key, microsoft still needs to activate your copy. by phone or online.

The key was on a 6-installation license I've used in the past, but I'll still perform the MGADiag report and then post back here.

Thanks.

sbuxman

Pauly said:

MSE only works on genuine install
Where did you get the install media/product key
Post a MGADiag report and we can let you know
MGADiag

What six-installation license is this? I've not heard of it.

Does it require Enterprise version, for VLK activation? This is to be administered by a company or organization's IT Pro.

WOW, then let me check back over the media I used, because I know it worked just fine for the last clean install you walked me through, and there was never a problem with activation : )

Thanks.

gregrocker said:

What six-installation license is this? I've not heard of it.

Does it require Enterprise version, for VLK activation? This is to be administered by a company or organization's IT Pro.

I'll have my hands on it tomorrow latest as I've already missed the opportunity to have him bring it to work today...

nostaw5 said:

sbuxman said:

I know I entered the CD key, but not sure about this: "did you go to Start---Control Panel--- System and at the very bottom it should say "windows is not activated" So I'll get my hands on the system asap and verify.

Thanks, and I'll post back here...

sbuxman

Did you verify?[/QUOTE]