Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Mal- Ware destroying Start Windows in Safe Mode

12 Jan 2013   #1

Windows 7 64bit
Mal- Ware destroying Start Windows in Safe Mode

Fellow nerds of the Internet!
Hear my plea!!!

Recently my computer was attacked by an especially powerful mal-ware program.

I was browsing the Internet, and than suddenly a large white document with no means of exiting <ctrl alt delete does not work, and there is no X to close it> dominates the computer screen.

The document claims to be sent to me by the Australian Federal Police dictating that I am charged with piracy, and if I do not pay a $100 fine within 72 hours a court case will be waged against me.

I contacted the local police and the AFP whom both stated that this is a common hoax, and a mal-ware attack on my computer.

I entered safe mode, both with and without networking and in both cases the computer restarted shortly after safe mode finished loading stopping me from doing anything.

I am currently following this check list < 10 tips for removing stubborn malware | News | TechRadar >of how to fight off a tough mal-ware infection, however gaining access to a computer with windows 7 is proving a difficulty.

Firstly, I need to know if in step 2 in the URL above, that this is the correct registry file I need to replace.

Secondly I need to know ware or if I can download registry files off the Internet for windows seven and burn them onto a disc in windows vista, 8 or XP or Ubuntu.

Any other advice for killing this thing would be greatly appreciated,

My System SpecsSystem Spec
12 Jan 2013   #2

Microsoft Community Contributor Award Recipient


Hello Greadion and welcome to Seven Forums.

I would suggest you not change anything in your registry at this time. You can cause even more problems. Many people recommend using Windows Defender Offline to scan your computer for malware. The required boot disk must be prepared on a computer that is malware free. If you try to create it on the computer that has been infected the scan won't work properly.

Windows Defender Offline

Try running this and see if it helps.
My System SpecsSystem Spec
12 Jan 2013   #3

Windows 7 64bit

I am looking into this now, Thank you.
My System SpecsSystem Spec

12 Jan 2013   #4

Microsoft Community Contributor Award Recipient


Basically, what you're going to try to do is create a "rescue disk". A rescue disk is able to boot your computer without actually going into the Windows environment. By not booting into Windows it's less likely for the malware to hide and it's more likely to be found and hopefully erased. Once the Windows Defender Offline disk is created you need to make sure that your computer is configured to boot from the CD/DVD drive as first option. You don't want the computer to boot from the hard drive as first option. The boot sequence can be changed in your BIOS. If you need help with that please provide your system information (make and model of computer, etc.)

Here's another article that gives a bit more info about creating and using rescue disks.

How to Get Rid of a Virus (Even When Your Computer Won't Boot)
My System SpecsSystem Spec

 Mal- Ware destroying Start Windows in Safe Mode

Thread Tools

Similar help and support threads
Thread Forum
Windows won't start, also won't start in safe mode.
On Friday when booting windows failed to start and went into auto-repair. It did start then and again the next day. However this morning it failed again and the auto-repair was not able to resolve the issue, including when I told it to do a system restore. I have tried to start windows in safe...
General Discussion
System will only start in Safe mode, Clean virus in safe mode
I recently attempted to clean my brother's computer after he aquired a virus from the torrent file program he uses. Regardless, I cleaned a trojan and a backdoor from his system from safe mode. I can not boot in normal mode. Everytime i try the system gets hung up at the windows loading screen...
General Discussion
Windows won't start - not even in safe mode :(
I was trying to delete this program that wouldn't uninstall, so I went to regedit, chose WOW6342node (I think those were the numbers), and clicked delete. I got a message about how I didn't have permission or something of that nature, so I assumed I didn't really delete anything. I realized that...
BSOD Help and Support
can't seem to start windows in safe mode
Hi guys this might seem like a really dumb question but i've tried pressing f8 repeatedly on asus screen to try and start windows in safe mode but it never works. what am I doing wrong? my computer is an asus n55sf.
General Discussion
Windows will not start at all, including safe mode.
Sorry if this is in the wrong section, wasn't sure on that. At any rate, I just got myself a new ASUS laptop running windows 7 64-bit. Now I had no problems with it setting up Firefox, installing antivirus or installing the host of windows updates. What did happen is that when I tried to...
Installation & Setup

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:53.
Twitter Facebook Google+