New
#31
Don't send veegee off yet!!
Need to run ESET...
ok, thought you were done. this is your show cotton.
veegee, please continue to follow the advice and cousel of cottonball
See if this helps:
Free Online Virus Scanner | ESET :: Help
If no help, do what you mentioned:
...enable the active-x here and when I'm done downloading Eset, then disable it again
Cottonball:
Ran the scan for Eset and results were: 0 infections
Checked into Action Center Archives and there was a date along side of win32/Small.Ca virus for Feb.5 which is also the date that I uninstalled Easy Burner, so maybe that's where I got the virus.
Would you mind answering a couple of questions for me please:
1. After running ADWcleaner, it had said to enable detection of PUPs in your antivirus. Is there a reason that Avast has it disabled by default or would it present a problem somehow to enable it?
2. Because of the problem with Google Chrome, should I be uninstalling and re-installing it?
Action Center no longer reports Win32/Small.ca -- I think that it was after the JRT scan.
Would you consider my PC clean and free of this infection now?
Thank you so much for your help - very much appreciated.
The detection of PUPs is disabled in avast! by default, but, if you wish to enable it, that is fine.
If it becomes a nuisance, you can always disable it.
On Chrome, you can try uninstalling and re-installing, and see how it goes.
However, you may also want to post the issue in the Browsers & Mail - Windows 7 Support Forums
Someone with experience in troubleshooting Chrome may assist you there.
I have not used the Chrome browser very often, and don't want to mislead you.
ESET found no infections, we have checked this and that, and the win32/Small.Ca virus notice is gone, so, yes, we have a reasonable assurance that the computer is clean. If not, you can come back and...
...shoot me!!
Cottonball:
Would never..ever do that!! Because I hope that if ever I have this misfortune again, you will be my helper.
Seriously, the way you outline your instructions in very understandable terms and your helpfulness is the greatest! Eases the stress of the whole process when explained so well, but it was an education and do sincerely thank you for your help. "Happy Problem Solving"
You guys are the bomb! Had this same Malware and ran JRT and that removed it. That was it, just JRT. I had ran Malwarebytes and two other cleaners and they found nothing, JRT did the trick. No more white flag in the action center telling me I am infected with the win32/small.ca. Now if I could only figure out where it came from. This happen only a couple weeks after a clean install. I will have to backtrack my installs and see if I can figure it out. Again, Thank you so much to all of you!
radman3d,
When JRT is done, a report (JRT.txt) is saved on the Desktop.Now if I could only figure out where it came from.
If you post the contents of JRT.txt in your reply, we might find the source...