Browser Pop up after pc boot

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  1. Posts : 15
    Windows 7 Ultimate x64
       #1

    Browser Pop up after pc boot


    Greetings,
    Whenever I start my pc (Windows 7, 64 bit). I get a Godaddy pop up on my google chrome browser showing an westechnologies.com ad. I narrowed the location of the file source to the Sidebar for windows Gadgets (located somewhere in c:\Windows\winsxs folder). I narrowed the location by uninstalling my browser application and restarting my PC. I received a error notice stating that I did not have a program associated with this pop up. when I opened my task manager and opened the program associated with this warning, the task manager connected me to the "sidebar.EXE" file located somewhere in the "C:\windows\winsxs" folder. I verified that the problem was associated with the sidebar/gadget area by closing the gadget sidebar and restarting my PC. The pop up did not appear when the sidebar was off, but when I started the sidebar the pop up appeared. I tried several online virus scanners (Trend Micro housecalls, kapersky, and ESET). I even installed Norton internet security suite which did not remedy the problem. I am currently using Online Armor as my firewall and Avast (free edition) as my anti-virus protection. I also have Superantispyware pro running as well (superantispyware performs nightly malware full scans, and has real time protection). I also use Malwarebytes (free edition) in quick scan mode with negative results as well. Any suggestions would be greatly appreciated.
      My Computer


  2. Posts : 2,470
    Windows 7 Home Premium
       #2

    Rogue Bolo,

    Please download AdwCleaner:
    http://general-changelog-team.fr/fr/...e/2-adwcleaner
    Save to the desktop.

    Close all open programs.

    To run the program, right-click AdwCleaner.exe and select: Run as Administrator
    Click on Search and confirm the prompt.
    After it finishes, a text file report opens.

    Please post the content of the AdwCleaner report to your reply.
    (A copy of the log is also saved at C:\AdwCleaner[S1].txt)



    Also download the Junkware Removal Tool:
    Junkware Removal Tool Download
    Save to the Desktop.

    Make sure you temporarily disable your AntiVirus, Firewall, and any other security applications.
    These programs may interfere with the running of JRT.

    For information on how to disable protective programs, refer to this info:
    How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - BleepingComputer.com

    Right-click JRT.exe and select: Run as Administrator

    The tool opens and starts scanning the system. Please be patient as this can take a while...

    When done, a report (JRT.txt) is saved on the Desktop.

    Please post the contents of JRT.txt in your reply.
      My Computer


  3. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Cottonball


    Thank you for your response and your Suggestion.
    I ran AdwCleaner with only the essential software running. After which I selected "delete". results (R1, R6)

    Afterwards I ran the application again with all my programs enabled (S2, S3).

    From there I ran "Junkware Removal Tool". the results are in the JRT text files attached.

    After all this the Pop up still occurs immediately after boot up.

    Any help would be deeply appreciated.
    Sorry for the delay in responding to your suggestion.
    Browser Pop up after pc boot Attached Files
    Last edited by Rogue Bolo; 22 Feb 2013 at 12:57. Reason: adding attachments
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #4

    Check C:\Program Files\Windows Sidebar\Gadgets\
    and post C:\Users\Ron\AppData\Local\Microsoft\Windows Sidebar\Settings.ini
      My Computer


  5. Posts : 2,470
    Windows 7 Home Premium
       #5

    Do you have a GoDaddy account?
      My Computer


  6. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Settings.ini


    Kaktussoft said:
    Check C:\Program Files\Windows Sidebar\Gadgets\
    and post C:\Users\Ron\AppData\Local\Microsoft\Windows Sidebar\Settings.ini
    Kaktussoft
    Settings are attached as a text file. Thank you in advance.

    copied from my directory; (C:\Users\Themorn2112\AppData\Local\Microsoft\Windows Sidebar)
    Browser Pop up after pc boot Attached Files
    Last edited by Rogue Bolo; 25 Feb 2013 at 06:05. Reason: Added directory path source
      My Computer


  7. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Cottonball


    cottonball said:
    Do you have a GoDaddy account?
    NO, I don't have any account with this organization.
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #8

    Rogue Bolo said:
    Kaktussoft said:
    Check C:\Program Files\Windows Sidebar\Gadgets\
    and post C:\Users\Ron\AppData\Local\Microsoft\Windows Sidebar\Settings.ini
    Kaktussoft
    Settings are attached as a text file. Thank you in advance.

    copied from my directory; (C:\Users\Themorn2112\AppData\Local\Microsoft\Windows Sidebar)
    You think one of the gadgets is causing the problem? Disable one by one. Now you know witch one is causing the problem.
      My Computer


  9. Posts : 15
    Windows 7 Ultimate x64
    Thread Starter
       #9

    copied from my directory; (C:\Users\Themorn2112\AppData\Local\Microsoft\Windows Sidebar)[/QUOTE]
    You think one of the gadgets is causing the problem? Disable one by one. Now you know witch one is causing the problem.[/QUOTE]

    Kaktussoft,
    I don't think the problem is within the gadgets themselves, but I suspect a code that is buried in the gadgets folder. I made no changes or additions to the gadgets themselves.
    Last edited by Rogue Bolo; 27 Feb 2013 at 02:14. Reason: added text
      My Computer


  10. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #10

    Rogue Bolo said:
    copied from my directory; (C:\Users\Themorn2112\AppData\Local\Microsoft\Windows Sidebar)
    You think one of the gadgets is causing the problem? Disable one by one. Now you know witch one is causing the problem.[/QUOTE]

    Kaktussoft,
    I don't think the problem is within the gadgets themselves, but I suspect a code that is buried in the gadgets folder. I made no changes or additions to the gadgets themselves.[/QUOTE]
    Make a copy of AppData\Local\Microsoft\Windows Sidebar\settings.ini

    Now disable all your gadgets, logoff and logon. Still problems? If not: enable the gadgets one by one to test.

    After testing you can put back the original settings.ini. Now all gadgets are back again (after logoff/logon). Now uninstall the problem gadget or never use it again.
      My Computer


 
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