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#1
cannot unlock taskbar or make changes in Start menu properties
(Win 7 - 64) I recently was hit with the DOJ "computer locked" hack. I followed the u-tube video instructions and restored my PC to an earlier date. This solved the issue, everything is back to normal, except I cannot make changes to the Start Menu props or unlock the Task Bar. I also ran the MalwareBytes program which removed three instances of malware. Also ran a Vipre deep scan.
I have checked the registry section regarding keys which might be locking these items, but found none. Would appreciate any ideas regarding how to approach this issue. Would creating another user account help? I thought about creating another account, signing out and signing in under that account. Would that boot Win 7 back to the default settings for the Start Menu and Task Bar? (so I could change them?)
Thanks for any ideas.