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Windows 7: kasparsky updating problem

04 Mar 2013   #11

Windows 7 Home Premium 64 bit

Took a while but here it is.

Attached Files
File Type: txt ComboFix.txt (22.9 KB, 6 views)
My System SpecsSystem Spec
04 Mar 2013   #12

Windows 7 Home Premium 64 bit

I thought that windows defender was turned off. Have done so now, but perhaps too late?
My System SpecsSystem Spec
04 Mar 2013   #13
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Copy and paste these lines in Note pad.

@Echo on
attrib -h -s -r hosts
echo localhost>HOSTS
attrib +r +h +s hosts
ipconfig /release
ipconfig /renew
ipconfig /flushdns
netsh winsock reset all
netsh int ip reset all
shutdown -r -t 1
del %0

Save as flush.bat to your desktop.
Double click on the flush.bat file to run it.Vista and Windows 7... right click the .bat file and choose to run as Administrator. Your computer will reboot itself.

Next, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Tell me if you are able to update Kaspersky now.
My System SpecsSystem Spec

04 Mar 2013   #14

Windows 7 Home Premium 64 bit

Thanks for all that work Jacee. I did what you suggested, but kaspersky still stops updating at 85%. I have not been able to find a virus on the PC.
My System SpecsSystem Spec
04 Mar 2013   #15
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Was this a 'trial' download of Kaspersky, or a paid for version?

I'd like you to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
My System SpecsSystem Spec
04 Mar 2013   #16

Windows 7 Home Premium 64 bit

It is a paid version. License runs until August.
My System SpecsSystem Spec
04 Mar 2013   #17
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Can you run Eset, please? ... I'm not familiar with your setup. Your user account is on D:\ and the system is on C:\.

It looks like Kaspersky hasn't been updated or worked properly since December.
My System SpecsSystem Spec
05 Mar 2013   #18

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10

Quote   Quote: Originally Posted by frodi View Post
It is a paid version. License runs until August.
Frodi just a suggestion - stay with Jacee for starters.

But just for your information if your install is being run from the disk mate then you might as well forget it as I have done loads of installing this AV and never once found the disk method work properly if at all.

Try here mate Product Updates and Documentation: Kaspersky Internet Security this is where I do all mine.

I know I shouldn't post other forums here but in this instance you might even try this if all else fails.

Kaspersky Lab Forum (Powered by Invision Power Board)
My System SpecsSystem Spec
05 Mar 2013   #19

Windows 7 Home Premium 64 bit

Finished the scan, it took five and a half hours. Sorry about that. So I did a screen capture for you Jacee, no virus found. I will be away all day tomorrow, but will check in tonight for a little while. I have to go now for an hour or two. Thanks guys, for all the help you are so generously giving. Jacee, my applications are on C, user accounts and profile on D. All documents on D.

Attached Images
kasparsky updating problem-capture.jpg 
My System SpecsSystem Spec
05 Mar 2013   #20

Windows 7 Home Premium 64 bit

ICit2lol, I don't have a disc, dl'd from their site.
My System SpecsSystem Spec

 kasparsky updating problem

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