MSE found virtool.win32/obfuscator.XZ but couldn't get rid of it.

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  1. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #71

    What are your power settings?
      My Computer


  2. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #72

    @ Jacee: That's a good question. I was wondering if it might be related to them. Um...they're kinda weird. They were weird when I first checked them and I 'unno, I fiddled with them. I formatted the info as best I could.

    High performance > Require a password on wakeup > No
    Hard disk > Turn off hard disk after > 1000 minutes
    Desktop background settings > Slide show > Available
    Wireless adapter settings > Power saving mode > Maximum performance
    Sleep > Sleep after > 30 minutes
    > Allow hybrid sleep > On
    >Hibernate after > never
    > Allow wake timers > Enable
    USB settings > USB selective suspend setting > Enabled
    PCI Express > Link State Power Management > Off
    Processor power management > Minimum processor state > 100%
    > System cooling policy > Active
    > Maximum processor state > 100%
    Display > Turn off display after > 15 minutes
    Multimedia settings > When sharing media > Prevent idling to sleep
    > When playing video > Optimize video quality


    @ Kingvista: Sorry I missed the time window for Mushkin's technical support today. I was kinda busy this afternoon; I'll make sure to call them tomorrow morning and ask them about a firmware update for my SSD. Then I'll definitely report back to you guys.

    Also, full disclosure: I really like a game called League of Legends, but it's infamous for having a really buggy/glitchy client. In trying to install it, they recommended that the only way to really get it running correctly (since I was having trouble) was to install it straight on the C drive. Now, pretty much 95% of the time when I update the game, it makes my comp blue screen and I just have to reboot and "repair" the League of Legends installation. I don't think that's the full issue behind my blue screens, but I thought it might give a hint or something, I 'unno.
      My Computer


  3. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #73

    Any blue screens you receive upload the dmp file .
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #74

    Try a test ... set 'Allow Hybrid Sleep' in Power Options/Advanced Settings to 'off'.
      My Computer


  5. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #75

    @ Jacee: Aye aye. Hybrid sleep set to off. I'll go ahead and let the computer sleep to see if it helps anything.

    @ Kingvista: As you wish, here is the latest crash dump.
    MSE found virtool.win32/obfuscator.XZ but couldn't get rid of it. Attached Files
      My Computer


  6. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #76

    Well, I was hopeful. When I came back, it wasn't the normal plain lit black screen I see. It was actually the desktop, but when I tried to open a browser, windows explorer crashed and then it blue screened again. :/ I went ahead and attached the latest crash dump.

    @Kingvista: I'm a little confused; you said that you didn't think there was anything actually wrong with the SSD, but that I might be able to get a replacement under warranty. How would I explain to them the problem with the hard drive so they know that I legitimately deserve a replacement?
    MSE found virtool.win32/obfuscator.XZ but couldn't get rid of it. Attached Files
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #77

    You want to ask if there is a firmware for your model
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #78

    Well, I was hopeful. When I came back, it wasn't the normal plain lit black screen I see. It was actually the desktop, but when I tried to open a browser, windows explorer crashed and then it blue screened again. :/
    I didn't look at your .rar file ... not all of us like to download and open 'such' files.... especially when it's coming from an infected machine.
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #79

    When you get a BSOD do you see any files be listed ?
      My Computer


  10. Posts : 114
    Windows 7 Home Premium 64bit
    Thread Starter
       #80

    @ Jacee: I'm sorry; is there a file format you would prefer? I'm pretty sure we've gotten rid of the malware; I've ran several scans that have come up clean. Could you recommend me a scan that would assure you it is safe to look at one of my log files?

    @ Vistaking: No, there are never any files listed; just that same "STOP:0x0....F4" error.
      My Computer


 
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