Hi there
I have the dreaded Ukash virus again, exactly as per last time and last time I was kindly helped in this thread:
Ukash virus simply won't go away - help pleeeaase
Can you advise what I need to do to remove it as I guess the script in the previous thread is no longer current?
Thanks so much in advance
Darren
darrenj1471,
Let's use HitmanPro.Kickstart to access your computer, scan it for malware, and remove this infection. The program targets this ransomware.
Also, you may want to print these instructions, so they are available to follow.
Now, load a USB flash drive with HitmanPro.Kickstart as follows...
Note: the contents of the USB flash drive are erased during this process!
Use a clean (non-infected) computer, and download:
HitmanPro.Kickstart - Anti ransomware, politievirus, bundestrojaner, Reveton, BKA, GVU - SurfRight
Under Download (on the right) select the program applicable to the system: 64-bit
When HitmanPro opens, click the KickStart icon at the bottom of the screen.
>>Plug in the USB flash drive.
When the USB flash drive is detected, a selection screen is presented.
Select the USB flash drive from the choices, and press: Install Kickstart
A warning that all contents of the selected flash drive will erase is presented.
Press: Yes
As the HitmanPro.Kickstart files are loaded, a progress indicator is shown on the screen.
Once the process is completed a screen is presented with the contents of HitmanPro.Kickstart
Remove the USB flash drive from the clean computer and press: Close
Now, with the ransomed computer shut down, plug the USB flash drive into a USB port, and turn on the power.
When the computer starts, press the key that brings up the Boot Menu. (On some machines its F12, F10, or F2)
From there, select to boot from the USB drive. (It may say 'Removable Drive' in the options.)
Info: How to Remove Ransomware - Select Real Security
Once you select the USB flash drive to boot from, press: Enter
A Kickstart prompt with USB boot options appears.
Select: 1 (Bypass the Master Boot Record (Default))
The system continues to boot from the hard drive and starts Windows.
If you get a message stating that Windows failed to start, etc., just select: Start Windows Normally
When Windows boots, you either get a logon screen, or the Desktop is started.
If you see a logon screen with your User name, logon with it.
In the next prompt that appears, to start the program without installing to the local hard disk, select the option to do a one-time scan to check the computer.
To start scanning for malware press: Next
If malware is detected, the program shows what malware is present on the system using a red framed screen.
Select Next to quarantine the malware into a secure storage where it can no longer start.
At the next screen, activate the 30-day free license.
After successful activation (30 days), press: Next
A screen indicating that the malware was successfully disabled or removed is presented.
Press: Next
To obtain a report of the scan results, press: Save log
>>Save the Notepad log to the Desktop<<
It has a name such as: HitmanPro_xxxxxxxx_xxxx
Remove the USB drive, and press: Reboot
If no malware is found, press: Close
After HitmanPro.Kickstart is done, you should be back into normal Windows.
Please post the HitmanPro log in your reply.
~~~~
To remove any remnant malicious files of the ransomware...
Download RogueKiller:
Tlcharger RogueKiller (Site Officiel)
When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version that applies to your system: x64
Click the dark-blue button to download.
Save to the Desktop.
Close all windows and browsers.
Right-click and select: Run as Administrator
At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)
Press: SCAN
When done, a report opens on the Desktop: RKreport.txt
Please provide the RKreport.txt (Mode: Scan) in your reply.
thanks I will give this a go....as soon as I can get hold of a usb pen drive as all I have is my external hard drive and I do not want to wipe whats on there. Sadly no stores are open today but thanks thus far
For quicker alternative, check if you can boot to safe mode with networking. Some versions of ukash virus will allow just that, and it is enough to run the scan or stop it from launching on normal reboot.
Ive done the steps outlined and......YOU RULE. I can boot my infected laptop. Below is the Hitman pro log:
Code:HitmanPro 3.7.3.192 www.hitmanpro.com Computer name . . . . : DARREN-PC Windows . . . . . . . : 6.1.1.7601.X64/4 User name . . . . . . : NT AUTHORITY\SYSTEM UAC . . . . . . . . . : Disabled License . . . . . . . : Trial (30 days left) Scan date . . . . . . : 2013-03-31 20:14:14 Scan mode . . . . . . : Normal Scan duration . . . . : 8m 13s Disk access mode . . : Direct disk access (SRB) Cloud . . . . . . . . : Internet Reboot . . . . . . . : Yes Threats . . . . . . . : 2 Traces . . . . . . . : 3 Objects scanned . . . : 2,106,709 Files scanned . . . . : 32,506 Remnants scanned . . : 396,254 files / 1,677,949 keys Malware _____________________________________________________________________ C:\Users\darren\AppData\Local\Temp\taskmanger.exe -> Quarantined Size . . . . . . . : 94,208 bytes Age . . . . . . . : 1.0 days (2013-03-30 20:57:53) Entropy . . . . . : 6.6 SHA-256 . . . . . : DFCC5DEEF13154F3CA4D11D2D98A26A980E593A4E9C2CB0230E4DB1A209BAB7C > G Data . . . . . . : Trojan.Generic.KDZ.12441 (Engine A) Fuzzy . . . . . . : 108.0 C:\Users\darren\AppData\Roaming\skype.dat -> Quarantined Size . . . . . . . : 94,208 bytes Age . . . . . . . : 1.0 days (2013-03-30 20:58:06) Entropy . . . . . : 6.6 SHA-256 . . . . . : DFCC5DEEF13154F3CA4D11D2D98A26A980E593A4E9C2CB0230E4DB1A209BAB7C > G Data . . . . . . : Trojan.Generic.KDZ.12441 (Engine A) Fuzzy . . . . . . : 154.0 One or more antivirus vendors have indicated that the file is malicious. Substitutes Explorer.exe as the default shell. Malware tends to start this way. This file was most recently added as automatic startup. The file name extension of this program is not common. Authors name is missing in version info. This is not common to most programs. Version control is missing. This file is probably created by an individual. This is not typical for most programs. Program starts automatically without user intervention. Time indicates that the file appeared recently on this computer. Startup HKU\S-1-5-21-3471356370-426161678-982001811-1001\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell
However I cannot see the link you mean on the RogueKiller website??
Found it :) Report below:
RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : RogueKiller - Geeks to Go Forums
Website : Download RogueKiller (Official website)
Blog : tigzy-RK
Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : darren [Admin rights]
Mode : Scan -- Date : 03/31/2013 20:40:54
| ARK || FAK || MBR |
¤¤¤ Bad processes : 0 ¤¤¤
¤¤¤ Registry Entries : 4 ¤¤¤
[TASK][SUSP PATH] ROC_REG_JAN_DELETE.job : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND
[TASK][SUSP PATH] ROC_REG_JAN_DELETE : C:\ProgramData\AVG January 2013 Campaign\ROC.exe /DELETE_FROM_SYSTEM=1 [7] -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
¤¤¤ Particular Files / Folders: ¤¤¤
¤¤¤ Driver : [NOT LOADED] ¤¤¤
¤¤¤ HOSTS File: ¤¤¤
--> C:\windows\system32\drivers\etc\hosts
¤¤¤ MBR Check: ¤¤¤
+++++ PhysicalDrive0: Hitachi HTS543232A7A384 +++++
--- User ---
[MBR] ab024c489fd8af2cec7a6456c3a19adf
[BSP] 9b4c2391edd45ea6bfd8c60ec31c089c : KIWI Image system MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 113664 Mo
2 - [XXXXXX] EXTEN-LBA (0x0f) [VISIBLE] Offset (sectors): 232990720 | Size: 169800 Mo
3 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 580741120 | Size: 21678 Mo
User = LL1 ... OK!
User = LL2 ... OK!
Finished : << RKreport[1]_S_03312013_02d2040.txt >>
RKreport[1]_S_03312013_02d2040.txt
do i delete the entries found by roguekiller?
The entries showing on RogueKiller are of no consequence.
Let's take an additional step...you never know what else comes along with ransomware.
Please download Malwarebytes : Malwarebytes Anti-Rootkit
Save to the Desktop (easy to find)
Right-click the file and select: Extract here... (to the Desktop)
Run the program and follow ithe Usage Instructions on the website from Step 3 to Step 6.
For now, please stop at Step 6.
When the program is done, two reports are created in the mbar folder:
1. system-log.txt
2. mbar-log-2013-02-18 (20-13-32).txt (corresponds to mbar-log-year-month-day (hour-minute-second).txt)
Please provide the mbar-log containing information on what was detected and removed.
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