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AVG Anti-virus False Positive???
I am currently running a windows 7 machine (desktop). Fully updated via windows update. I have AVG Free Antivirus 2013 build 3272. I also have malewarebytes, both are fully updated as well.
So one day while running the antivirus scan I had two things pop up saying infected. pci.sys hooked import ntoskrnl.exe, both were the same exact thing. I hit remove and it said my computer needed to be restarted so I restarted the computer and ran the scan a second time to make sure the infection was cleared, But the same 2 infections keep coming up over and over.
I ran malewarebytes which didn't find anything. I also ran disk cleanup, disk defrag, and avg pc tuneup.
I contacted AVG and they said they were going to send me an email with a program to run and send them information about the specific infection. It's avg_autoruns_en.exe Which I ran but it keeps crashing and never gets to the point where I can send information. I've posted on the AVG forums and no one is helping me at all.
I've searched the internet and some say it's a false positive and some say it's an actual infection that needs to be removed manually. I'm not sure what to do and don't wanna go another day with this thing on my computer especially if it is a virus.
Thanks for reading. Hope I can get some help. Let me know if you need anymore information or files from me.
Summer