Used windows defender offline now windows won't start

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  1. empresssoul
    Posts : 58
    windows 7 64 bit
       New #1

    Used windows defender offline now windows won't start


    I ran windows defender offline and now my computer won't start up windows, it keeps rebooting. start up repair doesn't fix the problem nor did returning the computer to the last good configuration. I didn't receive a disk installation disk with the desktop and I don't want to loose everything that is stored on my computer. I need guidance.
      My Computer
    Quote Quote

  3. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #2

    Hi empresssoul welcome to SevenForums

    If you're getting startup loops take a look at the tutorial below

    Startup Repair Infinite Loop Recovery
      My Computer
    Quote Quote

  4. empresssoul
    Posts : 58
    windows 7 64 bit
    Thread Starter
       New #3

    thank you for your response. I followed the instructions and it didn't fix the problem...any other suggestions?
      My Computer
    Quote Quote

  6. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #4

    Did you do any boot changes in the bios ?
      My Computer
    Quote Quote

  7. empresssoul
    Posts : 58
    windows 7 64 bit
    Thread Starter
       New #5

    when I ran defender...I believe I did so it would run from my USB
      My Computer
    Quote Quote

  8. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #6

    What does the BIOS settings say under Boot Device Priority ?
      My Computer
    Quote Quote

  10. empresssoul
    Posts : 58
    windows 7 64 bit
    Thread Starter
       New #7

    po-SDC wd10ealx-75
      My Computer
    Quote Quote

  11. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #8

    When you're booting up and press F12 and choose HDD what happens ?
      My Computer
    Quote Quote

  12. empresssoul
    Posts : 58
    windows 7 64 bit
    Thread Starter
       New #9

    this is what appears when i press f12
    po-SDC wd10ealx-759ba1
    p1-opti arc dvd+/-rw ad-727oh
    boot to utility partition
    diagnostics
      My Computer
    Quote Quote

  13. empresssoul
    Posts : 58
    windows 7 64 bit
    Thread Starter
       New #10

    this is what appears when i press f12
    po-SDC wd10ealx-759ba1
    p1-opti arc dvd+/-rw ad-727oh
    boot to utility partition
    diagnostics
      My Computer
    Quote Quote

 
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