Do I have the w32 Blaster?

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  1. Posts : 2,470
    Windows 7 Home Premium
       #21

    Please remove MBAM.

    It may be in Start > Control Panel > Programs and Features > Uninstall programs...

    Now, go back to the MBAM website, and download it again.
    When you see the downloaded file, save it to the Desktop, and in the Save prompt, rename it to: Mbob

    Follow the previous instructions to install it, etc.
      My Computer


  2. Posts : 270
    Windows 7 home premium 64 bit
    Thread Starter
       #22

    Same virus detected message received. McAfee virus protection is turned off.
      My Computer


  3. Posts : 2,470
    Windows 7 Home Premium
       #23

    Try downloading it in Safe Mode with Networking, and run it from there.
      My Computer


  4. Posts : 2,470
    Windows 7 Home Premium
       #24

    Same virus detected message received...
    Can you use the Snipping tool to post an image of whatever is showing:

    How to Use the Snipping Tool in Vista and Windows 7
    http://www.vistax64.com/tutorials/14...ool-vista.html

    How to Upload and Post a Screenshot and File in Seven Forums
    https://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html
      My Computer


  5. Posts : 270
    Windows 7 home premium 64 bit
    Thread Starter
       #25

    Nothing will complete downloading--am going back to Safe Mode to try them.
      My Computer


  6. Posts : 2,470
    Windows 7 Home Premium
       #26

    Did it work in Safe Mode with Networking?

    Edit:
    Try the next post, #27!

    If still no-go, please access the RKill Download
    Save to the Desktop.


    If rkill.exe does not run, then download and try to run iExplore.exe (a renamed RKill.exe), or RKill.com
    You only need to get one of these to run.


    If your antivirus warns you about this tool, ignore the warning, or temporarily disable your antivirus.
    Info: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - BleepingComputer.com


    Right-click on the downloaded RKill file and select: Run as Administrator


    When the tool runs, a black DOS box briefly flashes and then disappears. This is normal and indicates the tool ran successfully.

    When the scan is done, Notepad opens with the RKill report.

    Please post the RKill report in your reply


    >>Do not reboot the computer after running RKill, as the malware programs will start again!

    If the computer reboots, run Rkill again before continuing to the next step.<<

    .



    Next, download the free version of Malwarebytes' Anti-Malware (MBAM)...etc. as previously posted.
      My Computer


  7. Posts : 2,470
    Windows 7 Home Premium
       #27

    Use the option above, or, better yet, use this option:

    SUPERAntiSpyware - SUPERAntiSpyware Portable Scanner

    How to use:
    http://www.howtogeek.com/howto/9283/...tool-you-need/

    If you are unable to get SUPERAntiSpyware running after following all the steps above, please download and run the following program:

    SASSAFERUN.COM

    Need to go out for chow...will get back to you later.
      My Computer


  8. Posts : 270
    Windows 7 home premium 64 bit
    Thread Starter
       #28

    MBAM, MCPR and MSE all fail to load in safe mode with networking. I'll stay in safe mode awaiting next thought.
      My Computer


  9. Posts : 2,470
    Windows 7 Home Premium
       #29

    See Post #27, above!
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #30

    To uninstall Programs in SafeMode .

    Click on the button then type regedit inside Search programs and files box. Right click over the regedit under neath Programs (1) select Run as Administrator . Click on the Yes button inside the User Access Control

    Inside Registry navigate to

    Code:
    HKLM\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\
    Right-click on the Mininal key and from the menu select New – Key:

    Now name the new key MSIService and change the value to Service by double-clicking it

    close Registry

    Now open up the Command Prompt with Elevated Rights . Click on the once again type in CMD right click on CMD under neath Programs(1) choose Run as Administrator . On the UAC window click on the Yes button. Inside Command Prompt enter the command below

    net start msiserver
    press <ENTER>

    Should get Service started Successfully . Close CMD by typing Exit

    Retry to remove software.
      My Computer


 
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