New
#261
Prescottbob,
You're going to be your neighborhood's computer pro, when you get done here!!
Please download a new copy of the Farbar Recovery Scan Tool Download
Select the 64-bit version.
Save it to your Desktop.
Now, open Notepad (Start > All Programs > Accessories > Notepad)
Copy/paste all the text inside the quote box to Notepad (Do not copy the word 'Quote')
In Notepad, click File (at the top), and select: Save as...Replace: C:\Windows\winsxs\amd64_security-malware-windows-defender_31bf3856ad364e35_6.1.7601.17514_none_b5e2b6396ecea306\MpSvc.dll C:\Program Files\Windows Defender\MpSvc.dll
In the Save as prompt, name the file fixlist.txt, and save it to the Desktop <<---Important!!
NOTE. It is important that FRST64 and the fixlist.txt are in the same location (Desktop) or this will not work.
Now, run FRST64 and just press the Fix button, only once, and wait.
When done, the tool makes a log on the Desktop: Fixlog.txt
Please post Fixlog.txt in your reply.
On Security Check:
Adobe Flash Player 10 Flash Player out of Date!
Go to: Start > Control Panel > Flash Player
In the Flash Player Settings Manager prompt, select the Advanced tab.
Click: Check now
Adobe Reader 9 Adobe Reader out of Date!
Adobe - Search: Adobe Reader update
There is also the Foxit Reader which is less vulnerable to malware.
Foxit PDF Reader: The Best Free PDF Reader to Create, Annotate, Form Fill, View, and Print PDFs
However, don't install any toolbars that may come with it (ASK Toolbar)!!