pumhijackho issue

VistaKing · 10 May 2013

cottonball said:

herbc,

Let Malwarebytes remove the entry:

[HKEY_CURRENT_USER\Software\Policies\Microsoft\Internet Explorer\Control Panel]
"Homepage"= 0x0000000000 (0)

Press: Remove Selected

You will see:
HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel\Homepage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

The USB Disk is FAT32, Size: 7576 Mo = MB

...no usb connection or slot for the printer. It just plugs into a 2.0 usb port.

Hmmmm...what ya think, B30?

Cottonball

I believe we went ahead and did that yesterday .

That could be his printer . That plugs into this USB 2.0 port

herbc · 11 May 2013

I guess we will pick this up tomorrow , i don't see any action happening.

VistaKing · 11 May 2013

Is this a recent installation ?

herbc · 11 May 2013

Yes, i reformat on a pretty regular basis since i don't have anything important and don't need many programs. Whenever i seem to run into malware and it gets a foothold i prefer to just reformat and start over.

Reformatting is much quicker than doing a system restore for me. I never need to save anything since i don't have anything.

I just change the boot to boot off the dvd and then install Win 7 off an iso disk. I have all my drivers on a usb thumb drive.

VistaKing · 11 May 2013

If you like to start clean you could take a look at this link below

Clean Reinstall - Factory OEM Windows 7

If dont have the Windows 7 installation DVD you could Download it from Step 1's link in the tutorial and use the Product key underneath your laptop to activate it .

You don't want to use the Factory Recovery disc cause that will install the OEM bloatware .

herbc · 11 May 2013

I have followed all those steps and i keep running into the same problem which we have been working on, thus my reason for asking for help.

IE keeps giving me problems

VistaKing · 11 May 2013

If you need help I could help you with the installation .

cottonball · 11 May 2013

...have this Hijack thing in the IE stuff
...IE keeps giving me problems

I must be missing something. Can you provide more info?

What specific problems are you having with IE?
Please describe in detail what is happening.

herbc · 11 May 2013

Ok, after i reformat and i'm done installing Windows fresh off of the ISO disk i then pop in my thumb drive and get the below screen.

I usually just install the drivers that gets me online where i quickly try to update windows and install an AV at the same time.

What happens is IE 8 pops up, and asks me questions about accelerators etc... and this is where i get confused and might be doing it wrong.

IE 8 is not what i use, i seem to not know how to get IE 10 or maybe don't know when to add it. I also don't know if i should be installing the updates first (which are over 100) or AV first. Windows Firewall is always working correctly.

herbc · 11 May 2013

The other thing that confuses me is when you click on say audio or usb etc.. it shows all types of files, which ones do i need to worry about, just the application exe file or others as well.

Maybe i should burn a new iso image but i'm worried my computer might not be clean , i have no access to a known clean computer but i do have two disks that i know are clean.

One disk is windows with the service pack 1 (which i have always used) and one disk is just windows 7 without the service pack 1 , maybe i should try to install the service pack 1 after i install regular windows because it seems the disk with the service pack 1 image has caused me an issue every time.