New
#161
Just tried it, and still can't download.
GilV37,
Need the result from the MiniRegTool64. It has info regarding Registry entries.
Got a double dosage of the MiniToolBox report!!
GilV37,
We are still hoping to get to the root cause of your problem, and Windows Defender may be playing a part.
Try to run Windows Defender:
Go to Start > Control Panel > double-click: Windows Defender
Q #1. Can you open the program, or do you get an access or any kind of error? Please specify.
Next, please remove any copy of FRST64 or fixlist from your Desktop.
FRST64 was updated again. Please obtain the updated version: Farbar Recovery Scan Tool Download
Save to the Desktop.
Copy/paste the text inside the quote box to Notepad (Do not copy the word 'Quote')
In Notepad, click File (at the top), and select: Save As...Quote
start
deletejunctionsindirectory: c:\Program Files\Windows Defender
cmd: sc config SharedAccess start= disabled
end
In the Save As... prompt, name the file fixlist.txt, and save it to the: Desktop
Run FRST64 and press the Fix button, just once, and wait.
When done, the tool makes a log on the Desktop: Fixlog.txt
Please save Fixlog.txt, and post it in your reply.
Once again, go to Start > Control Panel > double-click: Windows Defender
Q #2. Can you open the program?
After opening, please start and update WD. When done, close the program.
Restart the computer. <<---
Now, once again run Farbar Service Scanner with all options checked, and also post a new FSS log in you reply.
In your reply, please answer both questions, and post both reports (Fixlog and FSS).
Thanks for your patience.
I tried opening up windows defender and got a message saying that i have no administrator access. After running FRST64 I was able to open windows defender. But tried to press the start button, i got an "access violation" error message. Attached are the two files requested. I thank you again for your help!!!
this is what i get when I pressed start in windows defender.
i have done it, but i'll reboot again and report back.
Just rebooted, and still the same error.
I'll talk to you when you get back.
Thanks!