New
#41
here are the two files attached.
You don't appear to have any Anti-virus program running!
I'd like you to scan your machine with ESET OnlineScan
- Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan- Click the button.
- For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
- Click on to download the ESET Smart Installer. Save it to your desktop.
- Double click on the icon on your desktop.
- Check
- Click the button.
- Accept any security warnings from your browser.
- Check
- Push the Start button.
- ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
- When the scan completes, push
- Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
- Push the button.
- Push
I am doing this and all I get is a blue / grey screen on the ESET Online scanner window.
Can you use the Snipping tool and post an image?
It is the same for Windows 7:
http://www.vistax64.com/tutorials/14...ool-vista.html
Never used the snipping tool.
sorry I feel stupid. lol
<P>actually I tried it again, and this time its working. my apologies.</P>
This will help you. Your not stupid we all had to learn. That is why we are here; to help and learn.
Screenshots and Files - Upload and Post in Seven Forums
<P>The scan is going now. But I need some advise as to which Antivirus program that I could use to install on my PC's. The one that we are working on is for a family member. But I have three other PC's, (2 win 7, and 1 win 8). </P>
<P>Thank you Layback bear</P>
<P> </P>
When you've finished scanning with ESET, be sure to "SAVE" the scan log and post the results ...Then download (free) Microsoft Security Essentials Microsoft Security Essentials - Microsoft Windows