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Windows 7: Issues logging into Windows.

10 May 2013   #1

Windows 7 Home
Issues logging into Windows.

Blue Screen of Death and PC just reboots

My System SpecsSystem Spec
10 May 2013   #2

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Upload the log files. So Cottonball can take a look at them.


He didn't have the option to choose Repair your computer so I had him run the FRST tool inside SafeMode.
My System SpecsSystem Spec
11 May 2013   #3

Windows 7 Home

any resolution to this issue this morning?
My System SpecsSystem Spec

11 May 2013   #4

Windows 7 Home Premium


Just glanced at the thread in he BSOD forum...

In Safe Mode with Networking, please download a new copy of the Farbar Recovery Scan Tool
Select the 64-bit version.

Save it to your Desktop.
  • Double-click the downloaded file to run it.
  • When the tool opens click Yes to disclaimer.
  • Press the Scan button.
  • FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
Please provide the FRST.txt in your reply. <<---

The first time the tool is run, it also makes another log: Addition.txt
Also post the Addition.txt in your reply. Just attach the one from the previous run.
My System SpecsSystem Spec
11 May 2013   #5

Windows 7 Home

AS requested, here are the two files.


Attached Files
File Type: txt Addition.txt (22.0 KB, 5 views)
File Type: txt FRST.txt (61.2 KB, 16 views)
My System SpecsSystem Spec
11 May 2013   #6
Microsoft MVP

Windows 7 Ultimate 32bit SP1

amsecure.exe --->
What is amsecure.exe? This word is a synonym to the rogue anti-spyware application called Internet Security 2013. This is the malicious application which we described in our previous article. Amsecure.exe is its core process that starts running on the attacked machine from the very first moments of system startup. All attempts of users to get rid of Internet Security 2013 virus turn out to be vain because they can’t terminate this amsecure.exe process. Thus, if one succeeds in stopping this dangerous process on the attacked machine, he/she will surely be able to completely remove the rogue.
Click “Start” menu and go to “Run” option. Type-in the following text exactly as it is specified here:
taskkill.exe /F /IM amsecure.exe

This should stop the process of Internet Security 2013. (if you could not do it from the first attempt then try again).

Wait for cottonball to give you more instructions.
My System SpecsSystem Spec
11 May 2013   #7

Windows 7 Home

I did this twice, and still got the blue screen of Death.
My System SpecsSystem Spec
11 May 2013   #8

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit


The step you did that Jacee had you do will not remove the rootkit you have. The rootkit is what is causing your BSOD

The step only stops the Internet Security 2013 from running.
My System SpecsSystem Spec
11 May 2013   #9

Windows 7 Home

My System SpecsSystem Spec
11 May 2013   #10

Windows 7 Home Premium


That FRSt report is loaded with problems.

While I go thru it, please do the following in normal Windows or Safe Mode with Networking...whichever works:

Please download RogueKiller:
Tlcharger RogueKiller (Site Officiel)

When you get to the website, go to where it says:
(Download link) Lien de téléchargement:
Select the version with the x64. (Presuming that is what your system is.)
Click the dark-blue button to download.
Save to the Desktop.

Close all windows and browsers.

Right-click and select: Run as Administrator

At the program console, wait for the prescan to finish. (Under Status, it says: Prescan finished.)

Press: SCAN

When done, a report opens on the Desktop: RKreport.txt

Please provide the RKreport.txt (Mode: Scan) in your reply.

Bear with me, because the timing for all this has to be right, and the FRST fix has to follow RogueKiller, without any reboot in between.
My System SpecsSystem Spec

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