New
#1
how do staples and best buy remove spyware or malware?
do they run a program like spybot SD, malwarebytes, or do they simply just format the drive and reinstall windows?
my guess is to save time and to make sure the malware is completely gone, they format and reinstall windows. since time is money, and I've personally spent up to 6 hours or more removing spyware using a program, I'm guessing the big name retail stores won't spend this much time on one PC. what do you all think?
I've read the only way to make sure malware is 100% gone is to format and reinstall. is this true?
thoughts?