remove fbi "system failure" virus help

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  1. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #11

    Delete this file C:\Users\greg\GoToAssistDownloadHelper.exe right click on it choose Delete .

    Upload the MBR.dat file to www.virustotal.com and link me the results .
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #12

    drmax

    Do you use magic jack ?

    Can you show me an image of your disk management

    Disk Management - Post a Screen Capture Image
      My Computer


  3. Posts : 314
    W7 premium 64
    Thread Starter
       #13

    yes on Magicjack. Above file deleted.
    Last edited by drmax; 31 May 2013 at 20:52. Reason: correction
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #14

    Delete the file Delete this file C:\Users\greg\GoToAssistDownloadHelper.exe

    Have you uploaded the mbr.dat file to virustotal.com and link me the results ?
      My Computer


  5. Posts : 314
    W7 premium 64
    Thread Starter
       #15

    disk image attached
    Attached Thumbnails Attached Thumbnails remove fbi "system failure" virus help-dm-disk-image.png  
      My Computer


  6. Posts : 314
    W7 premium 64
    Thread Starter
       #16

    VistaKing said:
    Delete the file Delete this file C:\Users\greg\GoToAssistDownloadHelper.exe

    Have you uploaded the mbr.dat file to virustotal.com and link me the results ?
    https://www.virustotal.com/en/file/3...is/1370051343/
      My Computer


  7. Posts : 314
    W7 premium 64
    Thread Starter
       #17

    turning in


    Have to jump off pc now. Will ck back here in morning. Unsure if with all the records I posted, anything was found directily related to that FBI virus issue? Thx for the help, DM
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #18

    If you remove the Kingston drive does the PC boot ?
      My Computer


  9. Posts : 314
    W7 premium 64
    Thread Starter
       #19

    VistaKing said:
    If you remove the Kingston drive does the PC boot ?
    It has the last 10 times I booted. I never had to boot it with the thumb drive inserted. I had only left it in for it had a couple programs that were cleanly installed from my laptop. I only got the FBI locked screen a couple times. Then it started to boot normally, but noticed my browser homepage was changing to start at Bing, which I never have this. I did run MBAR antiroot kit and it showed ok. I thought that F8 during start up is suppose to give me the option to start in safe mode. That is not the case. DM
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #20

    Let me see if I could get some help . I have to go out for a bit
      My Computer


 
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