New
#11
How do I remove my previous restore points?
FBI Ransomware
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New #12
Open System by clicking the
right-click Computer, and then click Properties.
In the left pane, click
System protection.
Under Protection Settings, click Configure.
Under Disk Space Usage, click Delete.
Click Continue, and then click OK.
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New #13
trampy,
Please go to the: Farbar Recovery Scan Tool Download
Select the 64-bit version.
Save it to your Desktop.
Double-click the downloaded file to run it.
When the tool opens click Yes to disclaimer.
Press the Scan button.
FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
Please provide the FRST.txt in your reply. <<---
The first time the tool is run, it also makes another log: Addition.txt
Also post the: Addition.txt <<---
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New #15
You do have a rootkit and files that need to be removed .
cottonball will take care of that for you
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New #17
Still have more work to do, but, it will be sometime Sunday afternoon.
My eyes are closing...
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New #18
Once we remove the malicious software I do recommend uninstalling Spybot - Search & Destroy
Using RevoUninstaller
Download Free Version
Download
30-Day Trial Pro for 64-bit Programs
Download
Right-click Revo Uninstaller choose Run as administrator to run it.
From the list of programs double click on The Program to remove
When prompted if you want to uninstall click Yes.
Be sure the Advanced option is selected then click Next.
The program will run, If prompted again click Yes
when the built-in uninstaller is finished click on Next.
Once the program has searched for leftovers click Next.
Check/tick the bolded items only on the list then click Delete
when prompted click on Yes and then on next.
put a check on any folders that are found and select delete
when prompted select yes then on next
Once done click Finish.
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New #19
Hi there
Once you've got this issue fixed make a BACKUP of a CLEAN copy of Windows - then if this type of event happens again just wipe the HDD / partition and restore the OS.
If you don't have a clean backup then my recommendation is re-install Windows --I'd NEVER trust a computer that had been infected and "cleansed". 100% for me every time - wipe the HDD / partition and total re-install of the OS.
My view anyway is that NO Virus removal tool is ever 100% reliable --same as A/V protection itself --it's not really possible to protect a computer 100% either - although with some safe surfing and practices and say something like MSE you should normally be fine.
IMO you are much better off - particularly if browsing "dubious / torrent" sites to do your Internet browsing on a VIRTUAL machine so you can just delete it if it gets infected and simply start a new one.
However regular BACKUP if you don't use VM's though is recommended.
BTW if you separate the OS + pgms partition from your own data (photos, documents, multi-media etc) a typical backup should only take around 20 - 30 mins --same for a restore so you are hardly needing to spend a lot of time on this --you could do your backup at night too. If you swap / change HDD's as well then just restore the backed up image to the new HDD -- simple too.
If you have an SSD - backup / restore becomes even quicker -- on my system complete OS backup takes JUST 7 (yes SEVEN) minutes. !!! Restore takes 12 since I'm restoring the image from a USB device. Hardly a large time consumer -- I always take a backup before installing anything / looking at certain websites etc etc. Backup / Restore is Much better than using uninstallers / registry fixed etc etc.
Use something like FREE MACRIUM for backup and restore if you don't want to pay for a commercial solution. I use Acronis (paid product) but Free Macrium should be fine for your needs.
Cheers
jimbo
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New #20
OK I deleted spybot sd, Im sorry I was falling asleep only part of the message I paid attention to was
" I do recommend uninstalling Spybot - Search & Destroy "
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