Netflix and Wisptis.exe pop up


  1. Posts : 4
    Windows 7 Premium
       #1

    Netflix and Wisptis.exe pop up


    I just signed up with Netflix and every time I go to watch a movie I get a MS popup stating "a website" wants to access wisptis.exe. Before it was a Pen and Tool Input Component box. I know that it's related to my HP TouchSmart pc as it's a touchscreen. I've tried to end process, deleting the wisptis.exe file and got the "You must use TrustedInstaller" box. Tried changing permissions as I'm owner and admin. Nothing. I don't have any visible signs of Wacom in Programs nor in any C: files to delete.

    I recently had my system wiped (virus) and the tech only put in MS files in which was fine by me as I didn't use most of HP stuff. I'm still able to do touch screen things.

    Thanks!
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #2

    FutureMan

    Run the tool below . Let's see what is on your PC

    Click here DDS

    Click on Download Now button

    When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

    Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

    Place a check next to attact.txt and click Start . When done, DDS will open two logs
    DDS.txt
    Attach.txt

    Save two logs onto your desktop and upload them with your reply
      My Computer


  3. Posts : 4
    Windows 7 Premium
    Thread Starter
       #3

    Here they are. Thanks for the fast reply!
    Netflix and Wisptis.exe pop up Attached Files
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #4

    Not seeing any malicious software running.

    I do recommend uninstalling

    Spybot - Search & Destroy
      My Computer


  5. Posts : 4
    Windows 7 Premium
    Thread Starter
       #5

    Ok, any ideas of why it would be happening only when I'm clicking on a movie at Netflix? I mean why should they care or have any use for the touch screen stuff. My impression is that its for pen to tablet and touchscreen capabilities.
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #6

    Open up Services

    Click on type Services.msc inside the Search Programs and Files box. Once you see Services under Programs (1) press the [ENTER] key.

    Inside Services window locate Tablet PC Input Service . What does it say for the Startup and Status ?
      My Computer


  7. Posts : 4
    Windows 7 Premium
    Thread Starter
       #7

    Automatic and started
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #8

    If you don't have a tablet. You may Stop the Service and put it Startup: Manual.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:57.
Find Us