Netflix and Wisptis.exe pop up


  1. FutureMan
    Posts : 4
    Windows 7 Premium
       New #1

    Netflix and Wisptis.exe pop up


    I just signed up with Netflix and every time I go to watch a movie I get a MS popup stating "a website" wants to access wisptis.exe. Before it was a Pen and Tool Input Component box. I know that it's related to my HP TouchSmart pc as it's a touchscreen. I've tried to end process, deleting the wisptis.exe file and got the "You must use TrustedInstaller" box. Tried changing permissions as I'm owner and admin. Nothing. I don't have any visible signs of Wacom in Programs nor in any C: files to delete.

    I recently had my system wiped (virus) and the tech only put in MS files in which was fine by me as I didn't use most of HP stuff. I'm still able to do touch screen things.

    Thanks!
      My Computer
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  3. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #2

    FutureMan

    Run the tool below . Let's see what is on your PC

    Click here DDS

    Click on Download Now button

    When the download is complete . Drag the DDS program from the Downloads folder to your Desktop

    Right-click the DDS icon on the Desktop choose Run as administrator to run the tool.

    Place a check next to attact.txt and click Start . When done, DDS will open two logs
    DDS.txt
    Attach.txt

    Save two logs onto your desktop and upload them with your reply
      My Computer
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  4. FutureMan
    Posts : 4
    Windows 7 Premium
    Thread Starter
       New #3

    Here they are. Thanks for the fast reply!
    Netflix and Wisptis.exe pop up Attached Files
      My Computer
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  6. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #4

    Not seeing any malicious software running.

    I do recommend uninstalling

    Spybot - Search & Destroy
      My Computer
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  7. FutureMan
    Posts : 4
    Windows 7 Premium
    Thread Starter
       New #5

    Ok, any ideas of why it would be happening only when I'm clicking on a movie at Netflix? I mean why should they care or have any use for the touch screen stuff. My impression is that its for pen to tablet and touchscreen capabilities.
      My Computer
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  8. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #6

    Open up Services

    Click on type Services.msc inside the Search Programs and Files box. Once you see Services under Programs (1) press the [ENTER] key.

    Inside Services window locate Tablet PC Input Service . What does it say for the Startup and Status ?
      My Computer
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  10. FutureMan
    Posts : 4
    Windows 7 Premium
    Thread Starter
       New #7

    Automatic and started
      My Computer
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  11. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #8

    If you don't have a tablet. You may Stop the Service and put it Startup: Manual.
      My Computer
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