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#11
brato92,
Please go to the Farbar Recovery Scan Tool Download
Select the 64-bit version.
Save it to your Desktop.
Double-click the downloaded file to run it.
When the tool opens click Yes to the disclaimer.
Press the Scan button.
FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).
Please provide the FRST.txt in your reply. <<---
The first time the tool is run, it also makes another log: Addition.txt
Also post the: Addition.txt in your reply. <<---
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Next, download Farbar Service Scanner
Save to the Desktop
- Make sure the following options are checked:
- Internet Services
- Windows Firewall
- System Restore
- Security Center
- Windows Update
- Windows Defender
- Press: Scan
- FSS creates a log, FSS.txt, on the Desktop.
Please provide the FSS.txt in your reply.