Microsoft Security Essentials Problem

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  1. Posts : 2,470
    Windows 7 Home Premium
       #11

    brato92,

    Please go to the Farbar Recovery Scan Tool Download
    Select the 64-bit version.
    Save it to your Desktop.
    Double-click the downloaded file to run it.

    When the tool opens click Yes to the disclaimer.
    Press the Scan button.

    FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).

    Please provide the FRST.txt in your reply. <<---
    The first time the tool is run, it also makes another log: Addition.txt
    Also post the: Addition.txt in your reply. <<---


    ~~~~
    Next, download Farbar Service Scanner

    Save to the Desktop
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press: Scan
    • FSS creates a log, FSS.txt, on the Desktop.

    Please provide the FSS.txt in your reply.
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #12

    brato92 can you run the tool below

    Please download MGADiag and save it to your desktop.

    Double click icon on your desktop.

    Click on the button

    Click on the button

    Paste the log inside the box . Highlight all of the text then code wrap by pressing on the # icon on the top .
      My Computer


  3. Posts : 76
    Windows 7 Home Premium x64
    Thread Starter
       #13

    I'll try right now...
      My Computer


  4. Posts : 76
    Windows 7 Home Premium x64
    Thread Starter
       #14

    @cottonball: here are the results:
    FRST.txt
    Addition.txt
    FSS.txt

    @VistaKing: when i hit the 'Copy' button nothing happens
    Microsoft Security Essentials Problem-capture.jpg
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #15

    bravo92

    You do have ZeroAccess . I will let cottonball help you out . Regarding the MGADiag looks legit to me .
      My Computer


  6. Posts : 76
    Windows 7 Home Premium x64
    Thread Starter
       #16

    ok, VistaKing, i'm waiting for cottonball's reply. thanks for your help !
      My Computer


  7. Posts : 2,470
    Windows 7 Home Premium
       #17

    brato92,

    My apology for the delay!!

    Will be working on your issue this evening, and will reply o/a 6:00AM your time (Romania).
    We have an 8 hour time difference)

    Thanks for your patience.
      My Computer


  8. Posts : 2,470
    Windows 7 Home Premium
       #18

    brato92,

    Please do the following...

    Open Notepad (Start > All Programs > Accessories > Notepad)
    Copy/paste all the contents of the quote box below to Notepad (do not copy the word 'Quote').
    Save it on the Desktop as: fixlist.txt

    start
    HKLM\...D6A79037F57F\InprocServer32: [Default-fastprox] ATTENTION! ====> ZeroAccess
    HKLM-x32\...\Run: [] [x]
    Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
    Handler: msdaipp - No CLSID Value -
    Handler-x32: msdaipp - No CLSID Value -
    Filter: text/xml - {807553E5-5146-11D5-A672-00B0D022E945} - No File
    C:\$Recycle.Bin\S-1-5-18\$b44b7fef6f96a8643f5b45956d5cbc4c
    C:\$Recycle.Bin\S-1-5-21-917525429-2300147935-38172813-1000\$b44b7fef6f96a8643f5b45956d5cbc4c
    C:\$Recycle.Bin\S-1-5-18\$b44b7fef6f96a8643f5b45956d5cbc4c
    end
    WARNING: This script is written specifically for brato92, for use on this particular computer.
    Running the script on another computer may cause damage to the Operating System!!

    Run FRST again, but this time press the Fix button just once, and wait.

    FRST should reboot once to finish removing ZeroAccess.

    When done, the tool makes a log on the Desktp.
    This time it is called: Fixlog.txt

    Please post Fixlog.txt in your reply.
      My Computer


  9. Posts : 76
    Windows 7 Home Premium x64
    Thread Starter
       #19

    Hy cottonball, i've done your steps, i've opened FRST and pressed 'Fix' button. Here are the results:
    Fixlog.txt
      My Computer


  10. Posts : 2,470
    Windows 7 Home Premium
       #20

    brato92,


    Open Notepad (Start > All Programs > Accessories > Notepad)
    Copy/paste all the contents of the quote box below to Notepad (do not copy the word 'Quote').
    Save it on the Desktop as: fixlist.txt

    Quote:
    start
    DeleteJunctionsIndirectory: C:\Program Files\Windows Defender
    end

    Run FRST64 again (from the Desktop), but this time press the Fix button just once, and wait.
    When done, the tool makes a log on the Desktop.
    Please post Fixlog.txt in your reply.


    Since the following steps involve editing the Registry, please create new restore point before proceeding.
    System Restore Point - Create
    Select: Option Two


    Now, please download the ESET ServiceRepair:
    http://kb.eset.com/library/ESET/KB%2...icesRepair.exe
    Save to the Desktop.
    Double-click and run the downloaded file.

    When the program runs, a prompt appears asking if you want to proceed.
    Click: Yes
    When the Services routine is Completed, you are asked to Reboot.
    Click Yes to allow the reboot.

    The tool creates a folder named CC Support on the Desktop.
    Please provide the CC Support\Logs\SvcRepair.txt in your reply.


    Last, please run the Farbar Service Scanner once again, provide the FSS.txt in your reply.
      My Computer


 
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