Can't start Windows Firewall service.

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  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    Can't start Windows Firewall service.


    When I try to turn it back on by using the "recommended settings" I get this:



    And when I try and start the service:



    I have these already running:
    CNG Key Isolation (KeyIso)
    Base Filtering Engine (BFE)
    and can't find
    Firewall Client Agent (FwcAgent)

    I found on many pages I should try and run these commands in CMD:

    Code:
    sc config MpsSvc start= auto
    sc config KeyIso start= auto
    sc config BFE start= auto
    sc config FwcAgent start= auto
    net stop MpsSvc 
    net start MpsSvc 
    net stop KeyIso 
    net start KeyIso 
    net stop BFE 
    net start BFE 
    net stop FwcAgent 
    net start FwcAgent
    pause
    When I get to

    Code:
    sc config FwcAgent start= auto
    It says:

      My Computer


  2. Posts : 2,470
    Windows 7 Home Premium
       #2

    NathanH92,

    At some point, has the system been infected with malware?


    Please do the following:



    Please go to the Farbar Recovery Scan Tool Download
    Select the 64-bit version.
    Save it to your Desktop.
    Double-click the downloaded file to run it.

    When the tool opens click Yes to the disclaimer.


    Press the Scan button.


    FRST64 makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).


    Please provide the FRST.txt in your reply. <<---

    The first time the tool is run, it also makes another log: Addition.txt
    Also post the: Addition.txt in your reply. <<---





    Next, download Farbar Service Scanner


    Save to the Desktop
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
    • Press: Scan
    • FSS creates a log, FSS.txt, on the Desktop.
    Please provide the FSS.txt in your reply.
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Thanks for the reply. I'm very confident that it hasn't ever been infected. However I believe a far more likely explanation is that I uninstalled it using Revo uninstaller or something, thinking that I wouldn't need it as I have another AntiVirus software.

    Here are the FRST files:

    1st: Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 08-06-2013 R - Pastebin.com
    2nd: Additional scan result of Farbar Recovery Scan Tool (x64) Version: 08-06-2013 R - Pastebin.com

    FSS file: Farbar Service Scanner Version: 31-05-2013 01 Ran by Nath (administrator) on 08 - Pastebin.com

    Thanks.
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    I see you have Kaspersky PURE 3.0 ... this has a firewall protection and it's possibly turning Windows Firewall off. You don't want to have two firewalls running.
      My Computer


  5. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Jacee said:
    I see you have Kaspersky PURE 3.0 ... this has a firewall protection and it's possibly turning Windows Firewall off. You don't want to have two firewalls running.
    So what should I do? Uninstall it? Even when I shut it down so its not running, I still can't start the service or use the "Recommended settings"
      My Computer


  6. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #6

    Download Security Check by screen317 from here http://screen317.spywareinfoforum.org/SecurityCheck.exe or here http://screen317.spywareinfoforum.org/
    Save it to your Desktop.
    Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    A Notepad document should open automatically called checkup.txt.
    Please post the contents of that document.
      My Computer


  7. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #7

    Jacee said:
    Download Security Check by screen317 from here http://screen317.spywareinfoforum.org/SecurityCheck.exe or here http://screen317.spywareinfoforum.org/
    Save it to your Desktop.
    Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
    A Notepad document should open automatically called checkup.txt.
    Please post the contents of that document.
    Results of screen317's Security Check version 0.99.64
    Windows 7 Service Pack 1 x64 (UAC is disabled!)
    Internet Explorer 10
    ``````````````Antivirus/Firewall Check:``````````````
    Kaspersky PURE 3.0
    Antivirus up to date! (On Access scanning disabled!)
    `````````Anti-malware/Other Utilities Check:`````````
    Java 7 Update 21
    Adobe Flash Player 10 Flash Player out of Date!
    Adobe Flash Player 11.7.700.202
    Adobe Reader XI
    Mozilla Firefox (21.0)
    Mozilla Thunderbird (17.0.6)
    Google Chrome 27.0.1453.110
    Google Chrome 27.0.1453.94
    ````````Process Check: objlist.exe by Laurent````````
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 32% Defragment your hard drive soon! (Do NOT defrag if SSD!)
    ````````````````````End of Log``````````````````````
      My Computer


  8. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #8

    Download CKScanner by askey127 from HERE
    Important - Save it to your desktop.
    Doubleclick CKScanner.exe and click Search For Files. (It will appear as if it's not doing anything, leave it alone)
    After a very short time, when the cursor hourglass disappears, click Save List To File.
    A message box will verify the file saved.
    Double-click the CKFiles.txt icon on your desktop and copy/paste the contents in your next reply.
      My Computer


  9. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #9

    Code:
    CKScanner 2.3 - Additional Security Risks - These are not necessarily bad
    c:\program files (x86)\adobe\adobe dreamweaver cs6\configuration\taglibraries\html\keygen.vtm
    c:\program files (x86)\jdownloader\jd\plugins\hoster\crackedcom.class
    c:\program files (x86)\six networks\play withsix\tools\bin\ssh-keygen.exe
    c:\windows\kmsemulator.exe
    hosts 127.0.0.1 lm.licenses.adobe.com 
    hosts  127.0.0.1 practivate.adobe.com 
    hosts  127.0.0.1 ereg.adobe.com 
    hosts  127.0.0.1 activate.wip3.adobe.com 
    hosts  127.0.0.1 wip3.adobe.com 
    hosts  127.0.0.1 3dns-3.adobe.com 
    hosts  127.0.0.1 3dns-2.adobe.com 
    hosts  127.0.0.1 adobe-dns.adobe.com 
    hosts  127.0.0.1 adobe-dns-2.adobe.com 
    hosts  127.0.0.1 adobe-dns-3.adobe.com 
    hosts  127.0.0.1 ereg.wip3.adobe.com 
    hosts  127.0.0.1 activate-sea.adobe.com 
    hosts  127.0.0.1 wwis-dubc1-vip60.adobe.com 
    hosts  127.0.0.1 activate-sjc0.adobe.com 
    hosts  127.0.0.1 adobe.activate.com 
    hosts  127.0.0.1 hl2rcv.adobe.com 
    hosts  127.0.0.1 209.34.83.73:443 
    hosts  127.0.0.1 209.34.83.73:43 
    hosts  127.0.0.1 209.34.83.73 
    hosts  127.0.0.1 209.34.83.67:443 
    hosts  127.0.0.1 209.34.83.67:43 
    hosts  127.0.0.1 209.34.83.67 
    hosts  127.0.0.1 ood.opsource.net 
    hosts  127.0.0.1 199.7.52.190:80 
    hosts  127.0.0.1 199.7.52.190 
    hosts  127.0.0.1 adobeereg.com 
    hosts  127.0.0.1 ocsp.spo1.verisign.com 
    hosts  127.0.0.1 199.7.54.72:80 
    hosts  127.0.0.1 199.7.54.7
    scanner sequence 3.ZZ.11.NDNAML
     ----- EOF -----
      My Computer


  10. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #10

    c:\program files (x86)\adobe\adobe dreamweaver cs6\configuration\taglibraries\html\keygen.vtm
    c:\program files (x86)\jdownloader\jd\plugins\hoster\crackedcom.class
    c:\program files (x86)\six networks\play withsix\tools\bin\ssh-keygen.exe
    c:\windows\kmsemulator.exe

    There's your trouble
      My Computer


 
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