Well .. if no one can help .. where to next ?

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  1. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #21

    Java 7 Update 21 removes the old versions so you're good with just seeing this version inside Programs and Features
      My Computer


  2. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #22

    Thank you .. so do you think my machine is clean now ?
      My Computer


  3. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #23

    Post #13

    Windows Security Center service is not running! This report may not be accurate!
    ZoneAlarm Antivirus
    AVG Internet Security 2013
    Antivirus up to date! (On Access scanning disabled!)
    `````````Anti-malware/Other Utilities Check:`

    Do I still see two anti virus programs installed?
      My Computer


  4. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #24

    I see what you are looking at and I was surprised to see ZA there ! I have run ZA clean and I assumed it was all gone.
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #25

    Use RevoUninstaller to see if it sees Zone Alarm Antivirus .





    Download one of the two below that goes with your OS bit version

    RevoUninstaller Free Version
    Download

    For 32-bit OS
    RevoUninstaller Pro 30-Day Trial Version
    Download

    For 64-Bit Programs

    Right-click Revo Uninstaller.exe choose run as administrator to run it.
    From the list of programs double click on The Program to remove
    When prompted if you want to uninstall click Yes.
    Be sure the Advanced option is selected then click Next.
    The program will run, If prompted again click Yes
    when the built-in uninstaller is finished click on Next.
    Once the program has searched for leftovers click Next.
    Check/tick the bolded items only on the list then click Delete when prompted click on Yes and then on next. Put a check on any folders that are found and select delete when prompted select yes then on next
    Once done click Finish.
      My Computer


  6. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #26

    No sign of ZA in the list

    Belarc analysis shows ZA tho
      My Computer


  7. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #27

    Do you see Zone Alarm on your desktop ?

    Take a look at these folders

    C:\Program Files
    C:\Programs Files (x86)
      My Computer


  8. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #28

    No ZA in either .. there was an empty Checkpoint folder in C:\Program Files .. I deleted it .. plus there was a shortcut to zatray.exe which cannot find the file
      My Computer


  9. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #29

    Can you run once again Security Check after you removed ZA ?

    Copy and Paste the results .
      My Computer


  10. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #30

    ok .. there are a lot of references in the registry to Checkpoint .. I am using regedit
      My Computer


 
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