cant download fixes from microsoft

VistaKing · 13 Jun 2013

Disable your avg for a moment

How to :

Open the AVG Program.
On the Tools menu, click Advanced settings.
Click Temporarily disable AVG protection in the menu on the left side.
Select the Temporarily disable AVG protection check box, and then click OK.
Choose how long you want the protection to be disabled and whether to disable the Firewall as well, and then click Disable real-time protection.

xelateg · 13 Jun 2013

I,ve done that but after computer restarted I cant find the log C:\AdwCleaner[S1].txt I clicked on the start button and entered it in the serch box but nothing comes up

VistaKing · 13 Jun 2013

Go to

click on Computer then click double click on the C: drive .

xelateg · 13 Jun 2013

I just realised once avg deleted it I had to run another scan before I could delete doh I think I have done it now and this is the log that appeared after reboot.
# AdwCleaner v2.303 - Logfile created 06/13/2013 at 22:40:45
# Updated 08/06/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : dannypkelly - DANNYPKELLY-PC
# Boot Mode : Normal
# Running from : C:\Users\dannypkelly\Desktop\AdwCleaner.exe
# Option [Delete]

***** [Services] *****

***** [Files / Folders] *****
Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
***** [Registry] *****

***** [Internet Browsers] *****
-\\ Internet Explorer v10.0.9200.16611
[OK] Registry is clean.
-\\ Mozilla Firefox v [Unable to get version]
File : C:\Users\kevin\AppData\Roaming\Mozilla\Firefox\Profiles\bkyabc77.default\prefs.js
[OK] File is clean.
-\\ Google Chrome v27.0.1453.110
File : C:\Users\dannypkelly\AppData\Local\Google\Chrome\User Data\Default\Preferences
[OK] File is clean.
File : C:\Users\kevin\AppData\Local\Google\Chrome\User Data\Default\Preferences
Deleted [l.66] : homepage = "hxxp://isearch.avg.com/?cid={01488035-6C8B-44DB-9D70-4A85699BF037}&mid=635c22648546f1fb[...]
*************************
AdwCleaner[R1].txt - [1367 octets] - [13/06/2013 22:40:00]
AdwCleaner[S1].txt - [1189 octets] - [13/06/2013 22:40:45]
########## EOF - C:\AdwCleaner[S1].txt - [1249 octets] ##########

xelateg · 14 Jun 2013

Hi Vista King ,Have I done that correctly and is there anything else I need to do now
Thanks xelateg

VistaKing · 14 Jun 2013

Download

HitManPro on a clean PC

64-Bit Version OS

Download

Right click on HitmanPro.exe and choose Run as administrator

When HitmanPro opens up click on Settings uncheck Scan for cookies . Click on Ok then click on the Next button

Click on No, I only want to perform a one-time scan to check this computer on the Setup page . Click Next once done .

Let it scan the PC once its done click Save Log Click Next

Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer then click Next

Upload the log .

xelateg · 14 Jun 2013

Ok I,ve done that and here is the log

xelateg · 14 Jun 2013

Sorry here it is

VistaKing · 14 Jun 2013

All I see is boxes . Did the scan come out clean ?

xelateg · 14 Jun 2013

Yes it

Code:

HitmanPro 3.7.6.201
www.hitmanpro.com
   Computer name . . . . : DANNYPKELLY-PC
   Windows . . . . . . . : 6.1.1.7601.X64/2
   User name . . . . . . : dannypkelly-PC\dannypkelly
   UAC . . . . . . . . . : Enabled
   License . . . . . . . : Trial (28 days left)
   Scan date . . . . . . : 2013-06-14 17:26:25
   Scan mode . . . . . . : Normal
   Scan duration . . . . : 7m 29s
   Disk access mode  . . : Direct disk access (SRB)
   Cloud . . . . . . . . : Internet
   Reboot  . . . . . . . : No
   Threats . . . . . . . : 0
   Traces  . . . . . . . : 0
   Objects scanned . . . : 1,809,734
   Files scanned . . . . : 70,805
   Remnants scanned  . . : 651,950 files / 1,086,979 keys

said no threats found is this the log