Well .. if no one can help .. where to next ?

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  1. Posts : 66
    Windows 7 Home Premium 64 bit SP1
       #1

    Well .. if no one can help .. where to next ?


    Below is what I posted a few days ago .. and no offerings of help .. so where can I go now ?

    Hi
    It appears now that I have removed crypt trojans with Malawarebytes and AVG. The pc does not "talk" to the internet even though it says network connected. My connection is good as I have it hardwired and it is working perfectly, plugged into my XP machine on the same desk.
    Hijackthis says quite a few files are now missing .. eg. lsass.exe .. wbengine.exe for starters. I am unable to enable Windows Firewall .. Restore fails to restore everytime. Hijack cannot access Hosts file. It is there
    Any help would be greatly appreciated.

    Thanks
    Mike

    Windows 7 Home Premium 64bit SP1
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    HiJackThis! cannot 'read' some of the services in a X64 system ... so that's why you see them missing. They aren't

    Download DDS from one of these links:
    DDS.com
    DDS.pif
    • Disable any script blocking protection
    • Double click the dds icon to run the tool.
    • When done, DDS will open two (2) logs:
      1. DDS.txt
      2. Attach.txt <--- will be minimized in the task tray
    • Save both reports to your desktop.

    Include the contents of both logs in your next post.
    The scan will instruct you to post Attach.txt as an attachment.
      My Computer


  3. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #3

    So .. can i download from DDS.Com onto my XP machine ... save file to a stick .. and put onto my Win 7 machine to run it ?
      My Computer


  4. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #4

    Yes.
      My Computer


  5. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #5

    Yes you should be able to

    Then save the two text files to you flash drive and upload it from your XP PC
      My Computer


  6. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #6

    Here we go dds.txt

    attach.txt
      My Computer


  7. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #7

    First of all, you have both ZoneAlarm and AVG!! Please un-install one or the other:

    Download AVG Remover

    Zone Alarm:
    Complete full uninstall of ZoneAlarm
    *http://download.zonealarm.com/bin/free/support/download/clean.exe

    After you've done that, let's flush the DNS cache and restore MS's Hosts File.

    Copy and paste these lines in Note pad.

    @Echo on
    pushd\windows\system32\drivers\etc
    attrib -h -s -r hosts
    echo 127.0.0.1 localhost>HOSTS
    attrib +r +h +s hosts
    popd
    ipconfig /release
    ipconfig /renew
    ipconfig /flushdns
    netsh winsock reset all
    netsh int ip reset all
    shutdown -r -t 1
    del %0

    Save as flush.bat to your desktop.

    Double click on the flush.bat file to run it.Vista and Windows 7... right click the .bat file and choose to run as Administrator. Your computer will reboot itself.
      My Computer


  8. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #8

    Ok .. done all that .. and ZA gone :)
      My Computer


  9. Posts : 66
    Windows 7 Home Premium 64 bit SP1
    Thread Starter
       #9

    Thank you very much .. back online and hopefully virus free ... So what/where was the problem ?
      My Computer


  10. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #10

    I'd recommend removing Spybot Search and Destroy 2 . Doesn't do any good .
      My Computer


 
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