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Windows 7: Dell M5010, New Mobo and Possible Rootkit???

21 Jun 2013   #11

Windows 7 Home Premium, 64 bit

Combo Fix log attached. System wouldn't allow me to cut and paste because its over 20K characters.

Attached Files
File Type: txt ComboFix.txt (83.2 KB, 8 views)
My System SpecsSystem Spec
21 Jun 2013   #12
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Please download MGADiag and save it to your desktop.

Double click on MGADiag.exe to run it.
Click Continue.
The program will run. It takes a while to finish the diagnosis, please be patient.
Once done, click on Copy.
Open Notepad and paste the contents in the window.
Save this file and copy/paste it in your next reply.
My System SpecsSystem Spec
21 Jun 2013   #13
Microsoft MVP

Windows 7 Ultimate 32bit SP1

I just want to make sure the new MBoard that was re-placed in your Dell computer, was acknowledged and your current OS was genuinely activatived by Microsoft.
My System SpecsSystem Spec

22 Jun 2013   #14

Windows 7 Home Premium, 64 bit

Who knows?! The tech was in & of my apartment in less that 20 minutes. He was very unprofessional & showed up without making an appointment. Plus, he did a very sloppy job of reassembly. My laptop rattles now, the bottom is uneven and I'm having sporadic problems with the CD drive. It's a mess! But I suppose that's what I get for being a photographer that uses a PC!

I finally gave up getting rid of the rootkit. Every tool I ran screwed up my settings more & more so I just finished a clean install. What a fun way to spend Saturday night restoring my programs & files!

Thanks for trying to help me!
My System SpecsSystem Spec
22 Jun 2013   #15

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

I'd call Dell tech support and speak to the supervisor . Request a new tech to come out with a new set of screws for the laptop .
My System SpecsSystem Spec
22 Jun 2013   #16
Microsoft MVP

Windows 7 Ultimate 32bit SP1

I'm not sure, but it looks like the "Geek Squad" from Best Buy might have done the 20 minute job.
My System SpecsSystem Spec

 Dell M5010, New Mobo and Possible Rootkit???

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