Cannot delete Registry entry

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  1. parhamjl
    Posts : 28
    Windows 7 ultimate 64 Service Pack 1
    Thread Starter
       New #11

    Here are the DDS logs.
    Cannot delete Registry entry Attached Files
      My Computer
    Quote Quote

  3. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #12

    Can you run the tool that is on post #10
      My Computer
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  4. parhamjl
    Posts : 28
    Windows 7 ultimate 64 Service Pack 1
    Thread Starter
       New #13

    I had ran a Malwarebytes scan earlier in my recovery from malware. It initially found several problems. For good measure, I updated Malwarebytes and ran a full scan again. It found no problems.
      My Computer
    Quote Quote

  6. parhamjl
    Posts : 28
    Windows 7 ultimate 64 Service Pack 1
    Thread Starter
       New #14

    Farbar


    I only ran the scan. I did not do the 'Fix'. Was I supposed to?
    Cannot delete Registry entry Attached Files
      My Computer
    Quote Quote

  7. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #15

    Open notepad. Inside notepad paste the highlighted items below


    start
    Winlogon\Notify\GoToAssist: C:\Program Files (x86)\Citrix\GoToAssist\514\G2AWinLogon_x64.dll [X]
    HKCU\...\Run: [Akamai NetSession Interface] - "C:\Users\Lynn\AppData\Local\Akamai\netsession_win.exe" [x]
    HKLM-x32\...\Run: [Search Protection] - C:\ProgramData\Search Protection\SearchProtection.exe [x]
    HKLM-x32\...\Run: [Ad-Aware Antivirus] - "C:\Program Files (x86)\Ad-Aware Antivirus\AdAwareLauncher" --windows-run [x]
    HKU\Guest\...\Run: [msnmsgr] - "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background [x]
    HKU\Guest\...\Run: [Advanced SystemCare 4] - "C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASCTray.exe" [x]
    HKU\Guest\...\Run: [msnmsgr] - "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background [x]
    HKU\Guest\...\Run: [Advanced SystemCare 4] - "C:\Program Files (x86)\IObit\Advanced SystemCare 4\ASCTray.exe" [x]
    HKU\Guest\...\Run: [Rohos] - C:\Program Files (x86)\Rohos\agent.exe [x]
    HKU\Guest\...\Run: [SUPERAntiSpyware] - C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [x]
    HKU\HomeGroupUser$\...\Run: [AVG-Secure-Search-Update_JUNE2013_TB] - "C:\Program Files (x86)\AVG Secure Search\AVG-Secure-Search-Update_JUNE2013_TB.exe" /PROMPT /CMPID=JUNE2013_TB [x]
    AppInit_DLLs: C:\PROGRA~2\KEYCRY~1\KEYCRY~4.DLL [85304 2013-03-07] (Zemana Ltd.)
    AppInit_DLLs-x32: c:\progra~2\keycry~1\keycry~3.dll [78136 2013-03-07] (Zemana Ltd.)
    Startup: C:\ProgramData\Start Menu\Programs\Startup\Constant Guard.lnk
    ShortcutTarget: Constant Guard.lnk -> C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe (White Sky, Inc.)
    URLSearchHook: (No Name) - {90eee664-34b1-422a-a782-779af65cdf6d} - No File
    URLSearchHook: (No Name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No File
    HKCU SearchScopes: DefaultScope {C3512387-1998-4F6E-82DE-C56CE250D840} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3289663&CUI=UN39910817921345487&UM=2
    SearchScopes: HKCU - {664AFAC7-3060-4BE2-99CF-E087B70885FD} URL = http://search.conduit.com/Results.aspx?ctid=CT3300019&SearchSource=45&UM=2&q={searchTerms}
    SearchScopes: HKCU - {C131D0FB-A80A-4E7B-9B86-68180C285C78} URL = http://websearch.ask.com/redirect?client=ie&tb=ORJ&o=&src=kw&q={searchTerms}&locale=&apn_ptnrs=&apn_dtid=OSJ000&apn_uid=01E81 5E4-0A5B-4FD8-8014-E458FFFC4725&apn_sauid=A7BFF1FA-EF47-4100-9CDD-60E652CB7B2E
    SearchScopes: HKCU - {C3512387-1998-4F6E-82DE-C56CE250D840} URL = http://search.conduit.com/ResultsExt.aspx?q={searchTerms}&SearchSource=4&ctid=CT3289663&CUI=UN39910817921345487&UM=2
    BHO-x32: Virtual Account Numbers Helper - {17424104-1444-4810-85D7-B4DA413C5A9A} - C:\Program Files (x86)\Virtual Account Numbers\CitiVANHelper.dll (Orbiscom Ltd. All rights reserved.)
    BHO-x32: Constant Guard Protection Suite - {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.13.506.2\NativeBHO.dll (WhiteSky)
    Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    Toolbar: HKLM-x32 - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\20.3.1.22\coIEPlg.dll (Symantec Corporation
    Toolbar: HKLM-x32 - Virtual Account Numbers - {7A21A046-B886-4A62-9D69-EF2059B0A27B} - C:\Program Files (x86)\Virtual Account Numbers\CitiVANToolbar.dll (Orbiscom Ltd. All rights reserved.)
    Toolbar: HKLM-x32 - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.)
    Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    URLSearchHook: (No Name) - {90eee664-34b1-422a-a782-779af65cdf6d} - No File
    URLSearchHook: (No Name) - {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - No File
    Toolbar: HKCU - No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    Toolbar: HKCU - No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File
    Toolbar: HKCU - No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
    Handler: belarc - {6318E0AB-2E93-11D1-B8ED-00608CC9A71F} - No File
    Handler-x32: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    Handler-x32: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files (x86)\Windows Live\Messenger\msgrapp.dll No File
    S2 RapportMgmtService; "C:\Program Files (x86)\Trusteer\Rapport\bin\RapportMgmtService.exe" [x]
    S2 vToolbarUpdater15.3.0; C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\15.3.0\ToolbarUpdater.exe [x]
    C:\Users\Lynn Standard Accoun\AppData\Roaming\ID Vault
    C:\ID Vault
    C:\Users\Lynn\AppData\Roaming\ID Vault
    C:\ProgramData\Syscon
    C:\Users\Lynn\GoToAssistDownloadHelper.exe
    C:\Users\Lynn\sxstrace.exe
    end


    Click on File choose Save As
    Choose the Desktop on the left hand side.
    In the File Name: input fixlist.txt
    In the Save as type: choose All Types on the drop down menu
    Click on the [Save] button

    Open FRST64.exe and click on the [FIX] button . Once its complete it will create a new log called Fixlog.txt . Upload the Fixlog.txt with your reply .
      My Computer
    Quote Quote

  8. parhamjl
    Posts : 28
    Windows 7 ultimate 64 Service Pack 1
    Thread Starter
       New #16

    Here is the Fixlog.txt
    Cannot delete Registry entry Attached Files
      My Computer
    Quote Quote

  10. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #17

    Once you're done with that. Run the tool below

    RogueKiller for 32bit <==== Download Link
    RogueKiller for 64bit <==== Download Link

    Click on one of the links above that goes with your Windows 7 bit versions

    Save to the Desktop.

    Close all windows and browsers

    Right click on and choose

    Press: SCAN

    provide the RKreport.txt (Mode: Scan) in your reply.

    Log should be on the Desktop or the C:\ Drive
      My Computer
    Quote Quote

  11. parhamjl
    Posts : 28
    Windows 7 ultimate 64 Service Pack 1
    Thread Starter
       New #18

    Here is the RKreport. It also put a RK_Quarantine subdirectory on my desktop.
    Cannot delete Registry entry Attached Files
      My Computer
    Quote Quote

  12. VistaKing
    Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       New #19

    Rerun RogueKiller click on Delete button then click on Fix Proxy and Fix Host button
      My Computer
    Quote Quote

  13. parhamjl
    Posts : 28
    Windows 7 ultimate 64 Service Pack 1
    Thread Starter
       New #20

    I somehow managed to generate two RKreport files, apparently while trying to click on the greyed out 'Fix Proxy'. Both are included here.
    Cannot delete Registry entry Attached Files
      My Computer
    Quote Quote

 
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