Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: My computer is a mess.

05 Aug 2013   #1

Windows 32 bit.
My computer is a mess.

Ok, so for the past years my computer has been working fine. Until today, and so many problems all at once. When i started my computer up because the power had to be turned off for a couple of minutes this black screen popped up saying : " Checking file system on C: the type of the file system is NTFS. Cannot open volume for direct access. windows has finished checking the disk. ...... " I've been googling how to fix it, and nothing works.

Then comes my whole internet, the wifi is working perfectly fine, but when it comes to the computer it says that their are no connections. When i hover over the little computers in the right corner it says "the dependency service or group failed to start" I've also googled this, and nothing.

also you know the usual look for windows, how it's blue, and start button is round well not on my computer, it's all white. And the start button is a square. I've tried fixing it and nothing. I'm not sure if it has to do with either of my other problems.

But can someone help ? I've literally tried so many things and nothing seems to work.

My System SpecsSystem Spec
05 Aug 2013   #2
Microsoft MVP


Work through these same steps for Troubleshooting Windows 7 Failure to Start.

You need to check for infection before attempting repairs as it may not repair if infected. The steps will show you how to do all of this from boot using the Win7 bootable installer or System Repair Disk.

If you don't have the installer it is provided in tutorial.
My System SpecsSystem Spec
05 Aug 2013   #3

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit


Download both of the programs below and save it to your flash drive on a computer that could download . Drag both of the apps to your desktop to Run the two programs on the PC you're having an issue with .

Farbar Recovery Scan Tool

32-bit Version OS
Right click on FRST.exe and choose

64-Bit Version OS
Right click on FRST64.exe and choose
When the tool opens click Yes to disclaimer.
Press Scan button.
FRST will let you know when the scan is complete and has written the FRST.txt to file
Note   Note
The first time Farbar Recovery Scan Tool is run, it makes also another log Addition.txt

Please copy and paste both logs in your reply.(FRST.txt and Addition.txt)

Farbar Service Scanner
Click here Downloading Farbar Service Scanner to DOWNLOAD

Right click on FSS.exe and choose
Place a check next to the following options
Internet Services
Windows Firewall
System Restore
Security Center
Windows Update
Windows Defender

Press: Scan

Note   Note
All three text files FRST.txt , Additional.txt , and FSS.txt will be located inside your flash drive

How To Upload a File(s)
Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .
My System SpecsSystem Spec

06 Aug 2013   #4

Windows 32 bit.


Attached Files
File Type: txt FRST.txt (76.5 KB, 3 views)
File Type: txt Addition.txt (38.4 KB, 4 views)
File Type: txt FSS.txt (5.9 KB, 7 views)
My System SpecsSystem Spec
06 Aug 2013   #5

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Run these two Programs then Rerun FRST.exe and upload a new FRST.txt log


Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.

Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt

Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file
My System SpecsSystem Spec
06 Aug 2013   #6

Windows 32 bit.

ok. done

Attached Files
File Type: txt FRST.txt (56.8 KB, 3 views)
File Type: txt AdwCleaner[S1].txt (78.8 KB, 2 views)
File Type: txt JRT.txt (9.0 KB, 2 views)
My System SpecsSystem Spec
07 Aug 2013   #7

Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit

Open Notepad. Inside Notepad paste the highligted text below

HKCU Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRoot% <====== ATTENTION
HKCU Group Policy restriction on software: %HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ProgramFilesDir% <====== ATTENTION
HKU\Guest\...\Run: [EPSON NX110 Series] - C:\Users\Guest\AppData\Local\Temp\E_SF73A.tmp [120 2009-10-23] () <===== ATTENTION
AppInit_DLLs: [0 ] ()
URLSearchHook: ATTENTION ==> Default URLSearchHook is missing.

Click on File select Save As

Save to : Desktop

File Name : Fixlist.txt

Save as type : All files

Click on Save button .

Launch FRST.exe and click on the Fix button once done it will create a new log called Fixlog.txt on your Desktop . upload Fixlog.txt with your reply




Download Link MalwareBytes

When the installation is done uncheck Enable free trial of Malwarebytes (see image below )

Update the definitions and do a full scan

On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.

Log looks like this : mbam-log-yyyy-mm-dd

Log located : C:\Users\{Your UserName}\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs or C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs
My System SpecsSystem Spec

 My computer is a mess.

Thread Tools

Similar help and support threads
Thread Forum
How Did Microsoft Mess with my Computer
I have Windows 7 64 bit. I hid KB3035583 to stop the Windows 10 pop ups. Well they started again and also my browser home page was changed to MSN. I checked in updates and KB3035583 was no longer hidden. It is now. How did this happen?
Windows Updates & Activation
Computer Boot is mess up after installing Windows 8 and switching back
So recently I decide to try out windows 8 which was the trial version that I downloaded from Microsoft. After finish installing, I thought all my files would be gone but it wasn't, I still have the files but it was not installed as if I have the files and data but I wasn't able to run it because...
General Discussion
Looking for old PC to mess with
I am looking for a place where I can buy a old used PC that is cheap so I can try practicing repairing on it. I also just want it for retro computing purposes Retrocomputing - Wikipedia, the free encyclopedia Is a Goodwill store a good place to look?
Chillout Room
Computer seems to be a mess, random restarts, slow boot time.
Hi everyone, this is my first post. I'll try to be thorough and not leave out any details. My computer began acting very strange a few weeks ago after I input the wrong key trying to register Word 2007. I tried to uninstall Word and thats when my PC seemed to begin crumbling on me. My...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:17.
Twitter Facebook Google+