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#11
Upload the log .
The tool will create a folder called CC Support in the same directory the tool is run. Post the CC Support\Logs\SvcRepair.txt in your next reply.
Upload the log .
The tool will create a folder called CC Support in the same directory the tool is run. Post the CC Support\Logs\SvcRepair.txt in your next reply.
i could only see the .log and not .txt in that folder, is this correct?
FSS.txt looks beautiful .
Lets see what these programs show
Download HitManPro
64-Bit Version OS HitmanPro_x64
32-Bit Version OS HitmanPro
Save to the Desktop
Right click on HitmanPro.exe and choose
When HitmanPro opens up click on Settings uncheck Scan for tracking cookies . Click on OK . Then click on the Next button
Click on No, I only want to perform a one-time scan to check this computer on the Setup page . Click Next once done .
Let it scan the PC once its done Click Next
Click Activate free license to start the free 30 days trial and remove all the malicious files from your computer then click Next
Copy and Paste the contents of the log . Locate in C:\ ProgramData\Hitman Pro\Logs
Run Malwarebytes
Download Link MalwareBytes
When the installation is done uncheck Enable free trial of Malwarebytes (see image below )
Update the definitions and do a full scan
On the Scanner tab:
Make sure the "Perform Full Scan" option is selected.
Then click on the Scan button.
If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
Make sure that everything is checked, and click Remove Selected.
When removal is completed, a log report will open in Notepad.
The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
Copy and paste the contents of that report in your next reply and exit MBAM.
Log looks like this : mbam-log-yyyy-mm-dd
Log located : C:\Users\{Your UserName}\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs or C:\ProgramData\Malwarebytes\Malwarebytes' Anti-Malware\Logs
NoteAPPDATA and ProgramData are both hidden folders
Here is the hitman pro log, the other scan takes ages and ill have to post tomorrow as im up early tomorrow for work.
Copy and paste the contents of the HitmanPro log . I'm on an iPad for some reason it will not read the log correctly . I see boxes .
this was inside it;
Code:HitmanPro 3.7.7.203 www.hitmanpro.com Computer name . . . . : THE-ALMIGHTY Windows . . . . . . . : 6.1.1.7601.X64/12 User name . . . . . . : THE-ALMIGHTY\Matt UAC . . . . . . . . . : Disabled License . . . . . . . : Trial (Expired) Scan date . . . . . . : 2013-08-11 22:36:28 Scan mode . . . . . . : Normal Scan duration . . . . : 4m 48s Disk access mode . . : Direct disk access (SRB) Cloud . . . . . . . . : Internet Reboot . . . . . . . : No Threats . . . . . . . : 0 Traces . . . . . . . : 5 Objects scanned . . . : 2,292,625 Files scanned . . . . : 49,842 Remnants scanned . . : 1,081,033 files / 1,161,750 keys Potential Unwanted Programs _________________________________________________ HKU\S-1-5-21-970031482-4028908929-1221085803-1000\Software\Softonic\ (Softonic)
Run SystemCheck
Click here SecurityCheck to Download
Place the file onto your desktop
Right-click the SecurityCheck choose
Press any key to continue
Once the scan is done . It will open up a text file copy and paste the text
Press Ctrl and A to select All of the text
Press Ctrl and C to copy the selected text
In your reply click on the message box and press Ctrl and V to Paste