Thank goodness I have the Chrome browser.
My IE will not open pages.
When I place my cursor in the address bar and enter any address (e.g.: google.com), the cursor jumps back to the beginning of the address and nothing happens.
I have done a full scan with MSE: nothing found
Ran ADW cleaner and I am getting a "clean" report.
Thank you.
SR
To be honest, that doesn't sound typical of malware, more a problem with IE. Try the following:
1. Click Start
2. In the search box, type cmd
3. In the list that appears, right-click on cmd.exe and choose Run as administrator
4. In the command window that opens, type sfc /scannow and hit enter.
Report the output from the command window once it finishes.
More detail: SFC /SCANNOW Command - System File Checker
As the subject line states there were no problems found when I ran the command sfc /scannow.
I just clicked on the gear icon after launching IE and the "about IE" is grayed out so I am not even sure what version of IE I am working with.
Again, thanks for your help.
SR
I am not sure how my IE got messed up but while patiently waiting for a reply, I clicked on Internet Options-->Advanced-->clicked reset button. I am now using IE but won't mark this issue as solved until I hear from you.
SR:)
Download DDS from one of these links:
DDS.com
DDS.pif
- Disable any script blocking protection
- Double click the dds icon to run the tool. <--Use IE to run this
- When done, DDS will open two (2) logs:
- DDS.txt
- Attach.txt <--- will be minimized in the task tray
- Save both reports to your desktop.
Include the contents of both logs in your next post.
Sounds OK to me, but do follow Jacee's suggestion.....it wont take long and will give you peace of mind.
Here they are! Thank you!
Thank you.
SR
If you use Java, it needs to be updated. :) (JRE) 7u25
Uninstall all old versions.
Java SE Downloads
FitbitConnectService is an unwanted service! .... it's connected with"Searchscopes", which is a browser 'hijacker'.
Download AdWareCleaner AdwCleaner Download
or from here Téléchargements - Outils de Xplode - AdwCleaner
to your desktop
1.Right-click on adwcleaner.exe and select Run As Administrator to launch the application.
2.Click on Delete button.
3.Confirm each time with OK.
4.Your computer will be rebooted automatically. A text file will open after the restart. Please post the content of that logfile in your reply.
Note: You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
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