Computer won't boot after using Defender offline

You're welcome. Take your time.

So sorry, I'm afraid I was away much longer than expected. I've run the TDSSkiller. I had to split it and paste into more than one post.

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(removed log)

To Upload the file do this

Click on the Go Advanced button under the Message box . Scroll down to Additional Options then click on Manage Attachments in the Attach Files sections . Click the Browse button locate the file then click on the Open button . In the Upload File from your Computer section click on the Upload button . Wait until it finishes uploading then close the window . Then click Submit Reply .

Rerun TDSSKILLER


on

20:31:48.0441 6140 \Device\Harddisk0\DR0 ( TDSS File System ) - skipped by user
20:31:48.0441 6140 \Device\Harddisk0\DR0 ( TDSS File System ) - User select action: Skip

Change it from Skip to Delete

It will ask you to restart the PC to remove . Once you're back onto your desktop download the tool below and run them one at a time

AdwCleaner

Click here AdwCleaner

Click on Download Now button

Save to the Desktop

Right-click on AdwCleaner.exe and choose

Click on Delete and confirm the prompt.



Your computer will be rebooted automatically. A text file will open after the restart.

Upload the log : The log file is at C:\AdwCleaner[Sn].txt

Download Junkware Removal Toolkit

Click here Junkware Removal Tool to download

Drag the JRT.exe from the Downloads folder to your Desktop

Right click JRT.exe and choose

Once done upload the JRT.txt file

Exactly change it from Skip to Delete on the drop down menu and click on Continue .