inbox.com infection

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  1. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #21

    In Control Panel there is no refernce to any of the items shown in the screenshot:
    inbox.com infection-delta.png
    Hrere's two screenshots showing the full list of programs:
    inbox.com infection-list1.png
    inbox.com infection-list2.png

    Not sure how to proceed!

    How about if I uninstall Chrome?
      My Computer


  2. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #22

    Proceed with the next steps onto the Browsers . I Know Chrome has it in as its search and other stuff.

    Take a look in the Chrome section of the tutorial
      My Computer


  3. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #23

    Went though it properly this time. I too found Delta in Chrome. Did the guide properly to the end. Did a new scan with FRST.exe Here's the result:
    FRST.txt
      My Computer


  4. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #24

    Looks good to me.

    I do see McAfee . Would you like to uninstall that and install MSE instead ?
      My Computer


  5. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #25

    McAfee isn't in fact installed on the PC. I installed MSE for the owner when thePC was new. I have searched through and apart from the files that FRST found there was a shortcut icon in the Recycle bin. I restored that but clicking it showed that the files it was linked to was missing. This must have either not been there before or deleted as it showed "This link has been removed or moved" message. I have found just one entry in the Registry for McAfee. It would seem that i can safely delete that Registry entry plus the files found in the lat FRST log fiole. Would you agree?
      My Computer


  6. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #26
      My Computer


  7. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #27

    All done now, thanks
      My Computer


  8. Posts : 6,830
    Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
       #28

    Lets run one more tool just to see if everything is fine.

    <==== Download Link


    <==== Download Link

    Click on one of the links above that goes with your Windows 7 bit versions

    Save to the Desktop.

    Close all windows and browsers

    Right click on and choose

    Press: SCAN

    provide the RKreport.txt (Mode: Scan) in your reply.
      My Computer


  9. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #29

    Sorry about the delay. The Time Zone difference caught up with me again. Do hope this is OK now as I have to give the PC back to my friend this morning as he is off on holiday later this afternoon. Thanks again, here's the file:
    RKreport[0]_S_08222013_112244.txt
      My Computer


  10. Posts : 5,440
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
    Thread Starter
       #30

    Have just done a little bit of investigating and looked up "Error reading LL2 MBR!" Found the answer, I think. I ejected the USB stick, re booted the machine, re ran Rogue Killer and here's the report:
    RKreport[0]_S_08222013_122037.txt
      My Computer


 
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