Can't reliably stream Bandcamp files (regardless of browser)

AnthonyT · 28 Aug 2013

Hello, I have been experiencing a problem for a few days now. It occurred around when I updated Microsoft Security Essentials, but I don't think that is the cause. I don't know how the streaming works on Bandcamp, but I am having the same problem with Twitch archived videos.
On Twitch, I watch an ad then the content doesn't load.
When I click on a song to play it on Bandcamp's site it just has an endless buffering icon.
This sometimes just goes back to normal for seemingly no reason. This "normal" state only lasts about 30 minutes, though.

I've tried:
-disabling extensions in Chrome (currently all disabled)
-restarting computer

Thanks for your time.

Edit: So no help on the forums here or on Chrome. I've also tried emailing Bandcamp, which didn't help much. Seems like this is going to be a real hassle to deal with.

ThrashZone · 28 Aug 2013

Clean boot,
https://www.sevenforums.com/tutorials/179159-troubleshoot-application-conflicts-performing-clean-startup.html
Troubleshooting for win-7,
https://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

mitchell65 · 29 Aug 2013

What's you internet speed. Try this and post the answer Speedtest

AnthonyT · 30 Aug 2013

So the problem was Sendori, inc. It is an adware that I don't know how I got over the past 7-10 days. I think this is the time frame because I haven't deleted my Sandboxed web browser in that time. ANYWAYS, if you have this problem instructions on how to remove it can be found here.

EDIT: ~~Okay, when you mouse over a hyperlink on these forums it DOESN'T appear with the URL. I'm just going to post the URL in plain text if people are worried about clicking on that.~~
EDIT2: THIS MY FIRST TIME ON THESE FORUMS. okay I don't know how to post it as plain text, but below is the same link as above, except I just copy-pasted it this time. Okay. Just Search Engine "anvisoft sendori" to find the post if you don't like links from weirdos on the internet.

How to Remove Sendori Malware?- AnviSoft

mitchell65 · 30 Aug 2013

AnthonyT
If you have or have had this malware I would strongly urge you to put this thread on the Security Forum here on this Board for help from an expert in this field. Just using Norton or similar will not I fear not be enough!

AnthonyT · 30 Aug 2013

mitchell65 said:

AnthonyT
If you have or have had this malware I would strongly urge you to put this thread on the Security Forum here on this Board for help from an expert in this field. Just using Norton or similar will not I fear not be enough!

Did you read the instructions I posted? I followed those. I didn't post them here, because I think that would be unfair to Anvisoft.

Anyway, I removed it while in Safe Mode from the control panel.

I will move it, if I figure out how to, but I marked it as solved, do you want me to go back to unsolved?

Edit: Oh, you probably meant repost it. I am dumb.

redfang337 · 30 Aug 2013

AnthonyT said:

So the problem was Sendori, inc. It is an adware that I don't know how I got over the past 7-10 days. I think this is the time frame because I haven't deleted my Sandboxed web browser in that time. ANYWAYS, if you have this problem instructions on how to remove it can be found here.

EDIT: ~~Okay, when you mouse over a hyperlink on these forums it DOESN'T appear with the URL. I'm just going to post the URL in plain text if people are worried about clicking on that.~~
EDIT2: THIS MY FIRST TIME ON THESE FORUMS. okay I don't know how to post it as plain text, but below is the same link as above, except I just copy-pasted it this time. Okay. Just Search Engine "anvisoft sendori" to find the post if you don't like links from weirdos on the internet.

How to Remove Sendori Malware?- AnviSoft

Yeah, it would be very helpful if you reposted the above post in the security forums, maybe clean the post up a bit, but give the info :)

derekimo · 30 Aug 2013

AnthonyT said:

Edit: Oh, you probably meant repost it. I am dumb.

No, just click on the red triangle and ask that it be moved to security.

That keeps the confusion of two separate threads from happening.

mitchell65 · 30 Aug 2013

Thanks Derek, I should have made that clear

derekimo · 30 Aug 2013

mitchell65 said:

Thanks Derek, I should have made that clear

You're welcome John, I was just trying to clarify for Anthony and redfang.

It's been moved now so the experts can take over. :)