Computer not scanning at scheduled time

techtitan100 · 08 Sep 2013

For some reason my computer will not scan at its scheduled time at 7pm every night like it is suppose to, I am using Webroot Secure Anywhere, how can I get it to scan at its scheduled time

Night Hawk · 08 Sep 2013

One thing you can try right off would be canceling the present schedule and then resetting the time and frequency of the scheduled scans in order to see if the program is having a problem of some type where a full uninstall and fresh install might be needed. Often this is the result of a program glitch where that would be the solution.

Other settings to consider would be the one for selecting manual or automatic update and how often the program checks for them. Sometimes a scheduled scan may be interrupted by a new update being prompted or automatically downloading along with the install getting in the way. Also takes notes on any other programs being run or set to start up at the same time as the scans are scheduled to run in the event of any software clash.