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#21
Yes, that is OK.Can I just select remove all?
Earlier, when looking at reports, saw a group of toolbars and other 'stuff' that you should get rid of.
If you have the time, would suggest running the following programs, as well as checking your current security status:
Download the Temporary File Cleaner (TFC)
http://oldtimer.geekstogo.com/TFC.exe
Save to your Desktop.
- Save any work in progress!! TFC closes open applications and removes unsaved work!!
- Close all windows.
- Right-click TFC.exe and select: Run as Administrator
- If prompted, click Yes to reboot.
Next, download AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
Please post the AdwCleaner report in your reply.
- Save the program to the Desktop
- Close all open programs and internet browsers.
- Right-click on adwcleaner.exe and select: Run As Administrator
- At the program console, click on: Delete
- When the program is done, the computer is rebooted automatically, and a text file opens after the restart.
Also use the Junkware Removal Tool Download
Save to the Desktop.
Make sure you temporarily disable your AntiVirus, Firewall, and any other AntiSpyware applications.
These programs may interfere with the running of JRT.
Info: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs - Security Mini-Guides
Right-click JRT.exe and select: Run as Administrator
The tool opens and starts scanning the system. Please be patient as this can take a while...
When done, a report, JRT.txt is saved on the Desktop.
Please post the contents of JRT.txt in your reply.
Last, let’s check your Security status with the following...
Download Security Check:
http://screen317.spywareinfoforum.org/
Save to your Desktop.
Double-click SecurityCheck.exe
Follow the onscreen instructions inside the black box.
When done, a Notepad report opens automatically, called: checkup.txt
Please post the checkup.txt in your reply.
(Please do not take any corrective actions!)