Malware infection; unable to download


  1. Posts : 7
    Windows 7
       #1

    Malware infection; unable to download


    Hi,

    Thanks in advance for your help. You are a blessing :)

    I was prompted with an Adobe update and after installing it I couldn't download or save anything from Google chrome. I was unable to access google services like gmail as it said something about insecure data.

    I didn't have a virus guard at that time (I deserve all the viruses in the world ) and I installed kaspersky and scanned the system and deleted/disinfected few items and then I was able to access google services. Assuming that it was something wrong with google I uninstalled chrome and also installed safari using IE. But the problem of not being able to download anything prevails and it has affected all other browsers as well.

    I scanned and disinfected system with malware bytes and spybot search and destroy but no joy still can't download anything.

    Your insight and help would be much appreciated.
      My Computer


  2. Posts : 7
    Windows 7
    Thread Starter
       #2

    I came across several malware names like Trojan. Downloade. Win 32. Genome. Fbpf / getbooks. Exe and many win32 malwares and adwares
      My Computer


  3. Posts : 18
    Windows 8 64bit
       #3

    Try a system restore back before you installed the Adobe Update.
      My Computer


  4. Posts : 7
    Windows 7
    Thread Starter
       #4

    Thanks :). I'm kinda saving that as a last resort. Could you tell me the steps to do that?
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #5

    Read the Tutorial System Restore
      My Computer


  6. Posts : 7
    Windows 7
    Thread Starter
       #6

    I was able to solve the problem with the steps mentioned here.

    http://malwaretips.com/blogs/remove-zeroaccess-rootkit/

    Thanks :)
      My Computer


 

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