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Windows 7: PUP.Optional in Registry Key will not go away

16 Oct 2013   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

some adware removal program still saying you have PUP.bandoo?

About the key https://www.google.nl/#q=9D717F81-91...8-69135F087DB0


My System SpecsSystem Spec
.
16 Oct 2013   #12
angiesluck

windows 7 home premium 32bit
 
 

yes its not there so why does it keep showing up in the malware check?
My System SpecsSystem Spec
16 Oct 2013   #13
angiesluck

windows 7 home premium 32bit
 
 

MalwareBytes show it up and spybot search and destroy says it has found one but does not show it up when I click on the show details!
My System SpecsSystem Spec
.

16 Oct 2013   #14
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by angiesluck View Post
yes its not there so why does it keep showing up in the malware check?
You look at wrong malware check log file(?)
You look not at the correct key(?)

You have to buy new spectacles
My System SpecsSystem Spec
16 Oct 2013   #15
angiesluck

windows 7 home premium 32bit
 
 

try Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0} (PUP.Optional.Bandoo.A) -> Quarantined and deleted successfully

Just checked log and this is was it always comes up with on checks
My System SpecsSystem Spec
16 Oct 2013   #16
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by angiesluck View Post
MalwareBytes show it up and spybot search and destroy says it has found one but does not show it up when I click on the show details!
Maybe the key is hidden by some virus?
My System SpecsSystem Spec
16 Oct 2013   #17
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
 
 

Sometime one security scan will show the infection if the other security scan still has the infection in its Logs or Quarantine sections.
My System SpecsSystem Spec
16 Oct 2013   #18
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by angiesluck View Post
try Keys Detected: 1
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0} (PUP.Optional.Bandoo.A) -> Quarantined and deleted successfully

Just checked log and this is was it always comes up with on checks
Quarantined and deleted successfully

so the key has been deleted!! Just what you want. Message comes back everytime?
My System SpecsSystem Spec
16 Oct 2013   #19
UsernameIssues

W7 Pro SP1 64bit
 
 

You can let us see what you see by posting a screenshot of Malwarebytes' scan.

Here is how to do that:
Screenshots and Files - Upload and Post in Seven Forums

You could also attach the text log file that a Malwarebytes scan creates.
My System SpecsSystem Spec
16 Oct 2013   #20
angiesluck

windows 7 home premium 32bit
 
 

message always come back...i will check for it again in a few minutes and it should show
My System SpecsSystem Spec
Reply

 PUP.Optional in Registry Key will not go away




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