PUP.Optional in Registry Key will not go away

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  1. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #11

    some adware removal program still saying you have PUP.bandoo?

    About the key https://www.google.nl/#q=9D717F81-91...8-69135F087DB0
      My Computer


  2. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #12

    yes its not there so why does it keep showing up in the malware check?
      My Computer


  3. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #13

    MalwareBytes show it up and spybot search and destroy says it has found one but does not show it up when I click on the show details!
      My Computer


  4. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #14

    angiesluck said:
    yes its not there so why does it keep showing up in the malware check?
    You look at wrong malware check log file(?)
    You look not at the correct key(?)

    You have to buy new spectacles
      My Computer


  5. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #15

    try Keys Detected: 1
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0} (PUP.Optional.Bandoo.A) -> Quarantined and deleted successfully

    Just checked log and this is was it always comes up with on checks
      My Computer


  6. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #16

    angiesluck said:
    MalwareBytes show it up and spybot search and destroy says it has found one but does not show it up when I click on the show details!
    Maybe the key is hidden by some virus?
      My Computer


  7. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #17

    Sometime one security scan will show the infection if the other security scan still has the infection in its Logs or Quarantine sections.
      My Computer


  8. Posts : 10,796
    Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
       #18

    angiesluck said:
    try Keys Detected: 1
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{9D717F81-9148-4F12-8568-69135F087DB0} (PUP.Optional.Bandoo.A) -> Quarantined and deleted successfully

    Just checked log and this is was it always comes up with on checks
    Quarantined and deleted successfully

    so the key has been deleted!! Just what you want. Message comes back everytime?
      My Computer


  9. Posts : 10,485
    W7 Pro SP1 64bit
       #19

    You can let us see what you see by posting a screenshot of Malwarebytes' scan.

    Here is how to do that:
    Screenshots and Files - Upload and Post in Seven Forums

    You could also attach the text log file that a Malwarebytes scan creates.
      My Computer


  10. Posts : 172
    windows 7 home premium 32bit
    Thread Starter
       #20

    message always come back...i will check for it again in a few minutes and it should show
      My Computer


 
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