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IE10 browser hijacked. Unable to load firewall or download programs.
Good afternoon. Yesterday, I downloaded an update for my husband's HP printer onto his computer. At the same time, it downloaded BING, which we have never used. After that, we noticed his firewall was off, and we were unable to get it turned back on. Also, we cannot download any security. And his home page has changed. We are unable to change it back. We have Microsoft security essentials which runs regularly. In doing some research, it appears his browser has been hijacked.
Can someone please help me get his computer UN-hijacked? https://www.sevenforums.com/images/smilies/confused.gif