Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Trojan virus malwarebytes

16 Nov 2013   #1
Not a guru

windows 7 ultimate 64bit
Trojan virus malwarebytes

i have a trojan virus that wont go away. its named trojan.agent.hmgen. no matter how many times i delete it with malwarebytes it wont go away.

My System SpecsSystem Spec
16 Nov 2013   #2

Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1

Is it claiming that virus on one specific file every time? [give us that filename too please]

If so it's being auto replaced from another copy.

What active anti-virus solution is declaring this virus?

My own trick for this is to note the filename in question, boot into safe mode, search for that filename throughout the main partition and remove all copies AND check for this filename in the registry and remove any suspicious ones (likely all).
[backup the registry just in case beforehand]
Really nasty one, I'd boot to just a command prompt and use old dos commands to find and remove it, if necessary.
My System SpecsSystem Spec
16 Nov 2013   #3

Windows 7 Home Premium 64Bit

Please download AdwCleaner:
Save to the desktop.

Close all open programs.
To run the program, right-click AdwCleaner.exe and select: Run as Administrator

Click on Search and confirm the prompt.
After the program finishes, a text file report opens.
Please post the content of the C:\AdwCleaner[Rx].txt in your reply.

Post the log before doing the delete part below.

To delete:

Run AdwCleaner once again.
This time click on: Delete
When done, please post the content of the C:\AdwCleaner[Sx].txt in your reply.
My System SpecsSystem Spec

16 Nov 2013   #4
Borg 386

Win 7 32 Home Premium, Win 7 64 Pro, Win 8.1, Win 10

It also wouldn't hurt to D/L & run TDSSKiller to be sure no rootkits are involved.

TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
My System SpecsSystem Spec
16 Nov 2013   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1

See this topic from Malwarebytes'
My System SpecsSystem Spec
17 Nov 2013   #6
Not a guru

windows 7 ultimate 64bit

Quote   Quote: Originally Posted by Jacee View Post
thanks same problem i had. i also have a asus motherboard. so i guess it was a false alarm
My System SpecsSystem Spec

 Trojan virus malwarebytes

Thread Tools

Similar help and support threads
Thread Forum
I have a virus, presumably a Trojan. l I need help to get rid of it.
I don't have much knowledge of viruses, but I do know that Trojans are a particularly nasty type. OK. Here is my problem when I boot up my computer on the main hdd or even the ssd I get taken straight to a windows is loading files black screen with a white loading bar at the bottom, then I get...
System Security
Can't delete reg trojan.agent (Malwarebytes)
Hello, I ran a full system scan with malwarebytes and found this: Registry Keys Detected: 1 HKCU\Software\Microsoft\Windows\CurrentVersion\Run (Trojan.Agent) -> Quarantined and deleted successfully. malwarebytes then prompted me to restart my computer, so I did. I ran the scan after...
System Security
Anti-Virus and Malwarebytes
Hi, Do I need to disable my AVG anti-virus if I want to scan my PC with Malwarebytes...? Thanks, BBDS.
System Security
Want are the best afforable anti-virus for a trojan virus
what anti-virus would be great at getting rid of a trojan virus some of the anti virus i have used told me i had one but could not delete it.
System Security
Trojan - Malwarebytes
I'm looking for some advice with this. I've just updated malwarebytes to the new version and this has just popped up. I scanned yesterday and all was fine.MSE detects nothing, just running superantispyware now. Any help or advice appreciated Danny
System Security

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:23.
Twitter Facebook Google+