Help removing the shortcut virus

Let's do the following...

Please click on the Windows 7 Start button and then on Control Panel
In Control Panel, select the Folder Options link.
Click on the View tab in the Folder Options window.
In the Advanced settings: area, locate the Hidden files and folders category.
Check: Show hidden files, folders, and drives
Uncheck: Hide protected operating system files (Recommended)
Click Apply and OK at the bottom of the Folder Options window.


Next, download UsbFix:
http://www.en.usbfix.net
Save to the Desktop.

In the next step, a window requesting the connection of removable drives appears. Please connect the problem USB drive when requested!

Right-click the downloaded USBFix file and select: Run as Administrator
Press: Research

This option scans the connected drives, and reports its infected Files and Folders
When done, the program closes on its own, and a report appears.
(The report file is also found at C:\UsbFix.txt)
Please post the UsbFix.txt (Research) report in your reply.

Once again, run USBFix as Administrator, but, this time, press:Listing
It creates a report of all the Folders and Files found at the root of every hard drive, partition, or removable drive connected.

Also post the UsbFix.txt (Listing) report in your reply.


Note 1: If USBFix does not run in normal Windows, please run in Safe Mode:
Restart your computer.
When the computer starts, tap the F8 key on the keyboard repeatedly until presented with the Advanced Boot Options menu
Using the arrow keys, select: Safe Mode
Press the Enter key on your keyboard to boot into the selected mode.


Note 2: If your AntiVirus program detects USB as malware, either let the AV program allow USBFix to run, or, temporarily disable your AntiVirus program:
Info -http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/
When done with USBFix, re-enable your AV!


Last, please download the Farbar Recovery Scan Tool
Download:http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/
Select the version that applies to your system.
Save it to your Desktop.

Double-click the downloaded file to run it.
When the tool opens click Yes to the disclaimer.

Press theScan button.

The tool makes a log (FRST.txt) in the same directory from which the tool is run (Desktop).

Please provide the FRST.txt in your reply.


The first time the tool is run, it also makes another log: Addition.txt
Also post the Addition.txt in your reply.

RaviR,

Need to see the reports requested above to see what is the probable cause.

RaviR,

This is highly unusual.
Does this library know that you ran these programs on their computers???

My assistance at this forum is not intended for computers in a school, organization, or business environment.

It is not possible to anticipate any alterations or configurations made to these machines, or how they will interact with the tools commonly used in the removal of malware.

In addition, many of the tools used have specific instructions from their authors that they not be used in these types of environments.

Your circumstances are regrettable, but, it is not possible for me to help you with the Library computers.

Now, if your children have USB pen drives which are infected, that is a different story. Assistance for a home computer or infected media used at home is gladly provided.