SFC and Trusted Installer? Is this normal?

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  1. Posts : 43
    Windows 7 starter 32bit
       #1

    SFC and Trusted Installer? Is this normal?


    I have NOT been able to run a SFC for a long time. I uninstalled some programs last night and tried today with success. I am not familiar with Windows 7 but I don't think Vista ran SFC via Trusted Installer. I ran a MSE on this computer a month or so ago and it ran over 4 hours and when finished had installed and deleted so many files. I removed Adobe, and Live Essentials. I need to remove Java as there are HUNDREDS of Java in the registry, but it is not showing up in the uninstall list. I am wondering if someone can look at my CBS Log and offer any advice as to what is going on. This is the oddest CBS I have ever seen. I was making progress getting this laptop clean and worried something may have reverted or worse.
    Last edited by Netlace; 13 Dec 2013 at 17:25.
      My Computer


  2. Posts : 1,413
    Windows 7 Home Premium 64Bit
       #2

    post the log and im sure someone will get back to you buddy!
      My Computer


  3. Posts : 43
    Windows 7 starter 32bit
    Thread Starter
       #3

    CBS Log


    Here it is thanks...
      My Computer


  4. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #4

    This may help, run the steps outlined in this tutorial, Option Two, and reboot the system:
    SFC /SCANNOW Command - System File Checker
    You may get this result:
    Code:
    Windows Resource Protection found corrupt files and successfully repaired
    them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log
    The system file repair changes will take effect after the next reboot.
    Or a message that no integrity violations were found.
    Or that Windows Resource Protection found errors it cannot repair.

    did you follow these steps for the sfc /scannow?
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #5

    The SFC log showed the following repair...
    Code:
    2013-12-13 14:55:30, Info                  CSI    00000193 [SR] Repairing 1 components
    2013-12-13 14:55:30, Info                  CSI    00000194 [SR] Beginning Verify and Repair transaction
    2013-12-13 14:55:31, Info                  CSI    00000195 [SR] Repairing corrupted file [ml:520{260},l:108{54}]"\??\C:\Program Files\Common Files\Microsoft Shared\Ink"\[l:20{10}]"rtscom.dll" from store
    2013-12-13 14:55:31, Info                  CSI    00000196 [SR] Repairing corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:18{9}]"InkEd.dll" from store
    2013-12-13 14:55:31, Info                  CSI    00000197 [SR] Repairing corrupted file [ml:520{260},l:108{54}]"\??\C:\Program Files\Common Files\Microsoft Shared\Ink"\[l:20{10}]"InkDiv.dll" from store
    It looks like that operation completed properly - but the log is missing the usual summary.

    Please run a new SFC scan, and post the full CBS folder in your reply.
    ...in fact, it may be a good idea to follow the Windows Update Posting Instructions and post the requested data
      My Computer


  6. Posts : 43
    Windows 7 starter 32bit
    Thread Starter
       #6

    New SFC/CBS Log


    I ran them both as a elevated Admin cmd. Here are the new results.

    Is it normal for Trusted Installer to be in charge of this and running at high CPU during the scan?

    I got no results from using the command [findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt"]

    It worked using this command.. [notepad c:\windows\logs\cbs\cbs.log]
      My Computer


  7. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #7

    I may be wrong, but I believe TrustedInstaller = Admin privileges. It starts in my sfc scans too.
    From the first few lines of one...


    Code:
    2013-11-20 16:55:17, Info                  CBS    Starting TrustedInstaller initialization.
    2013-11-20 16:55:17, Info                  CBS    Loaded Servicing Stack v6.1.7601.17592 with Core: C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.1.7601.17592_none_672ce6c3de2cb17f\cbscore.dll
    2013-11-20 16:55:18, Info                  CSI    00000001@2013/11/20:21:55:18.208 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fee459f0ad @0x7fee48c9849 @0x7fee48934e3 @0xff7ae97c @0xff7ad799 @0xff7adb2f)
    2013-11-20 16:55:18, Info                  CSI    00000002@2013/11/20:21:55:18.208 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fee459f0ad @0x7fee4916816 @0x7fee48e2aac @0x7fee48935b9 @0xff7ae97c @0xff7ad799)
    2013-11-20 16:55:18, Info                  CSI    00000003@2013/11/20:21:55:18.223 WcpInitialize (wcp.dll version 0.0.0.6) called (stack @0x7fee459f0ad @0x7fee4478738 @0x7fee4478866 @0xff7ae474 @0xff7ad7de @0xff7adb2f)
    2013-11-20 16:55:18, Info                  CBS    Ending TrustedInstaller initialization.
    2013-11-20 16:55:18, Info                  CBS    Starting the TrustedInstaller main loop.
    2013-11-20 16:55:18, Info                  CBS    TrustedInstaller service starts successfully.
      My Computer


  8. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #8

    Netlace - I need the whole CBS folder, please
    Britton - the TrustedInstaller is a Service that has special privileges exceeding those of the Administrators group, and is called mostly when doing installs/uninstalls.
      My Computer


  9. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #9

    The SFC scan appears to have completed properly this time?

    It found nothing to do (apart from a few minor cleanup items which aren't logged in the SR parts of the log)

    Here's the final summary area...
    Code:
     Line 7139: 2013-12-14 16:42:50, Info                  CSI    0000018c [SR] Verifying 31 (0x0000001f) components
     Line 7140: 2013-12-14 16:42:50, Info                  CSI    0000018d [SR] Beginning Verify and Repair transaction
     Line 7145: 2013-12-14 16:42:55, Info                  CSI    0000018f [SR] Verify complete
     Line 7146: 2013-12-14 16:42:55, Info                  CSI    00000190 [SR] Repairing 0 components
     Line 7147: 2013-12-14 16:42:55, Info                  CSI    00000191 [SR] Beginning Verify and Repair transaction
     Line 7152: 2013-12-14 16:42:55, Info                  CSI    00000193 [SR] Repair complete
    There don't appear to be any errors in the background CBS data either - and there is nothing really odd about it that I can see.
      My Computer


  10. Posts : 43
    Windows 7 starter 32bit
    Thread Starter
       #10

    Noel I have searched for cbs using search and it came up with tons of things like cbshandler,cbspersist_,cbscore.dll, cbsprovider.dll, cbsprovider.dll.mui, cbsmsg.dll, cbsmsg.dll.mui, cbsapi.dll, and the last two logs I ran. I can't find anything more to send you. I guess this is the whole folder...
    I am more use to XP and Vista and I don't recall TrustedInstaller being charge of it. If it is normal then thats fine, and I will trust the results. I CAN"T run chkdsk at all.
    I have to say I don't trust "TrustedInstaller" at all. It is constantly installing regardless of my settings. It appears as I have no say on this notebook. Regardless of the settings it appears as everything is Virtual, Shared, and Peer to Peer. The notebook takes forever to shut down and the other night I held the power button down to force shutdown. I briefly saw a logon screen with "Other User". I am all the time getting a message at shutdown "other users are loggoned on .....".
    I want to thank everyone for responding to this post. Should I assume it is normal for Trusted Installer to be in control of the SFC?
      My Computer


 
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