i think i have got virus

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  1. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #61

    Quarantine the file for now.

    Is there another window behind the one you posted?

    Edit: I think that window is just showing the scan results - you can close it with the X.
    Last edited by Slartybart; 30 Dec 2013 at 08:05.
      My Computer


  2. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #62

    Save any work, close all applications

    One more - > download and launch Old Timer (OT) - Temp File Cleaner (TFC)

    Reboot immediately after running OT
      My Computer


  3. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #63

    Sorry - forgot to ask you to check if Gsrld.dll still exists in
    D:\Max Payne 3

    If it exists - please rename
    Gsrld.dll to Gsrld_dll.renamed
      My Computer


  4. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #64

    Please post the ESET log

    After running Old timer Temp file cleaner and your system has been restarted, there is one more scanner that wasn't included in the guide: SUPERAntiSpyware - Downloading File (SAS)

    Be sure to untick any toolbars offered during the installation and do not accept the free trail of the paid version. The Free version is all you need fro this exercise.

    Run a FULL system scan with SAS and post the log. You're doing great.

    There were a few issues found by the other scanners - they are minor and relate to customization (desktop icons, std Windows application repalcement - defragger? Text editor?)

    There was however one that you should check. I might be reading the log incorrectly but it seems as though your Windows Firewall is turned off. Kaspersky might do this intentionally, but please verify that you have some firewall running.

    Look in Control Panel\All Control Panel Items\Action Center and expand the Security section.
      My Computer


  5. Posts : 108
    Windows 7 Ultimate x86
    Thread Starter
       #65

    ok sir thanks for replies,i'll do that.i was viewing 6th page & was waiting for u'r reply.i didn't know there was 7th page created lol

    Edit-how to quarantite the file & post ESET Scanner log ?
    & 1 more question should i tick uninstall in ESET Scanner & click on finish ?
      My Computer


  6. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #66

    I leave Eset installed so the next time I use it, it only has to update definitions, much quicker. :)
      My Computer


  7. Posts : 108
    Windows 7 Ultimate x86
    Thread Starter
       #67

    Britton30 said:
    I leave Eset installed so the next time I use it, it only has to update definitions, much quicker. :)
    ok but tell me anyone how to quarantite that file & post log ?
      My Computer


  8. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #68

    Yeah, stuff like that catches me too
    Mysterious said:
    ok sir thanks for replies,i'll do that.i was viewing 6th page & was waiting for u'r reply.i didn't know there was 7th page created lol
    ESET should have done the quarantine (or deletion) for you. But... I asked you to check
    Sorry - forgot to ask you to check if Gsrld.dll still exists in
    D:\Max Payne 3

    If it exists - please rename
    Gsrld.dll to Gsrld_dll.renamed
    The ESET log should be in C:\Program Files\ESET\EsetOnlineScanner\log.txt

    You can leave ESET installed as Britton30 suggested. Since it is an on-demand scanner, it does not consume any system resources except disk space. Your choice... you can always download it again if your need the disk space.

    Mysterious said:
    Edit-how to quarantite the file & post ESET Scanner log ?
    & 1 more question should i tick uninstall in ESET Scanner & click on finish ?
      My Computer


  9. Posts : 108
    Windows 7 Ultimate x86
    Thread Starter
       #69

    Slartybart said:
    Yeah, stuff like that catches me too
    Mysterious said:
    ok sir thanks for replies,i'll do that.i was viewing 6th page & was waiting for u'r reply.i didn't know there was 7th page created lol
    ESET should have done the quarantine (or deletion) for you. But... I asked you to check
    Sorry - forgot to ask you to check if Gsrld.dll still exists in
    D:\Max Payne 3

    If it exists - please rename
    Gsrld.dll to Gsrld_dll.renamed
    The ESET log should be in C:\Program Files\ESET\EsetOnlineScanner\log.txt

    You can leave ESET installed as Britton30 suggested. Since it is an on-demand scanner, it does not consume any system resources except disk space. Your choice... you can always download it again if your need the disk space.

    Mysterious said:
    Edit-how to quarantite the file & post ESET Scanner log ?
    & 1 more question should i tick uninstall in ESET Scanner & click on finish ?
    i decided to leave ESET installed & yes file was there in Max Payne 3 & i renamed it.
    ESET log file below >>
    i think i have got virus Attached Files
      My Computer


  10. Posts : 6,458
    x64 (6.3.9600) Win8.1 Pro & soon dual boot x64 (6.1.7601) Win7_SP1 HomePrem
       #70

    Hmmm, ESET caught it but didn't do anything. Ok, maybe something wasn't ticked for the scan... in anycase, the file has been renamed and is out of the way.

    Have you rebooted? No? Please do before the next steps

    A few more (I know I said the guide would be enough, but....)

    Finish with Post# 62 (Old timer) and Post# 64 (SuperAntiSpyware)
      My Computer


 
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