Virus Deletion Now Makes Internet Access Impossible

indianacarnie said:

Florida Rene said:

indianacarnie said:

Here's one other you could try. I must admit your problem is proving tougher than anticipated ...... must have been a particularly nasty bug you caught !

Complete Internet Repair from Petrichorsoft

Tried to download 2 versions of this on the backup computer I'm using for all this temporary mayhem, and neither version would download.

When you click to download, the "save or run" options shows the file name as having a ? at the beginning, then the download hangs up.

So if all else fails, I'll have to give it another try perhaps via the laptop.

That's an older link, I guess its been taken down. Again, my apologies for not being more help. I'm thinking more and more a repair or fresh install may be more time efficient, but as stated earlier, I'm deferring to Kaktusoft/Golden/others more well versed in networking/internet problems than I am. (Laid awake most of the night thinking/wondering if there was something I forgot to suggest)

Thanks a bunch! I think Kaktussoft is going in a step-by-step diagnosis manner, which seems to me very logical and appropriate. I'm attempting to following his instructions.

Kaktussoft said:

Florida Rene said:

Kaktussoft said:

Code:

ftp  ftp.microsoft.com

Okay, thanks for the correction:

Thanx for ftp screenshot. You see that's working! As told before there's no networking, or routing or DNS error!

Please again in command prompt (close the current window first):

Code:

netsh  winhttp  show  proxy

Post results

Okay, sir...here you are:

Kaktussoft said:

1. Open Internet Explorer
2. Click the Tools button, and then click Internet Options.
3. Click the Connections tab, and then click LAN settings.

Post screenshot.

Here you are:

Kaktussoft said:

What virusscanner do you have? Which firewall? Did you change their settings recently? Anyway... disable them to test. Don't forget to reenable them later!!!!!!

My primary Virus scanner is AVG. Currently disabled.

Secondary is Security Essentials which apparently can't be disabled unless I remove it. Last update was 8:47 a.m. on the 18th, just minutes before AVG found the virus infections and removed them.

Firewall by cable modem. Don't know how to identify any others.

Did not change their settings recently.

Kaktussoft said:

Remove the checkmark at "automatically detect settings" and press OK. Retest if it's working now.
If not (most likely this is not the problem).... put the checkmark back and press OK.

Removing checkmark did not help, so I put it back.