Virus Deletion Now Makes Internet Access Impossible

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  1. Posts : 110
    Windows 7 64
       #1

    Virus Deletion Now Makes Internet Access Impossible


    My main desktop PC (configuration below) worked fine accessing the Internet via Firefox, I.E., and Chrome until yesterday morning when AVG found and deleted these "dangerous" infections that had to have come via Firefox since it was the only software in use:
    C:\Windows\SysWOW64\AdpeakProxy.dll
    C:\Windows\SysWOW64\Adware Generic5.AKMV
    C:\Windows\SysWOW64\Adware Generic5.AKOC
    C:\Temp\ScorpionSaver.exe

    Agent Ransack confirms that all 4 of those files are NOT present now anywhere on C:\.

    Since the AVG deletions, I've had no Internet Access via Firefox, I.E. 11, or Chrome, even though \ControlPanel\Network and Sharing says the computer is connected and \ControlPanel\Internet Properties says "You are already connected to the Internet".

    I have tried System Restore for December 17, 13, 10, and 3. All completed successfully, but still no Internet Access even though Control Panel says it's connected.

    My laptop and backup computer (using it now but hate to) work fine on the same cable modem connection for FF, IE, and Chrome.

    Seven Forums has been very helpful previously, and I'm crossing my fingers
    that someone wiser than me can help me to straighten out this very vexing snag.

    Thanks in advance for your help.


    Machine Setup:
    Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
    3.00 gigahertz AMD Athlon II X4 640
    512 kilobyte primary memory cache
    2048 kilobyte secondary memory cache
    64-bit ready
    Multi-core (4 total), Not hyper-threaded
    2000.40 Gigabytes Usable Hard Drive Capacity
    841.63 Gigabytes Hard Drive Free Space
    6136 Megabytes Usable Installed Memory
      My Computer


  2. Posts : 532
    Windows 8.1 64 bit
       #2

    Florida Rene said:
    My main desktop PC (configuration below) worked fine accessing the Internet via Firefox, I.E., and Chrome until yesterday morning when AVG found and deleted these "dangerous" infections that had to have come via Firefox since it was the only software in use:
    C:\Windows\SysWOW64\AdpeakProxy.dll
    C:\Windows\SysWOW64\Adware Generic5.AKMV
    C:\Windows\SysWOW64\Adware Generic5.AKOC
    C:\Temp\ScorpionSaver.exe

    Agent Ransack confirms that all 4 of those files are NOT present now anywhere on C:\.

    Since the AVG deletions, I've had no Internet Access via Firefox, I.E. 11, or Chrome, even though \ControlPanel\Network and Sharing says the computer is connected and \ControlPanel\Internet Properties says "You are already connected to the Internet".

    I have tried System Restore for December 17, 13, 10, and 3. All completed successfully, but still no Internet Access even though Control Panel says it's connected.

    My laptop and backup computer (using it now but hate to) work fine on the same cable modem connection for FF, IE, and Chrome.

    Seven Forums has been very helpful previously, and I'm crossing my fingers
    that someone wiser than me can help me to straighten out this very vexing snag.

    Thanks in advance for your help.


    Machine Setup:
    Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
    3.00 gigahertz AMD Athlon II X4 640
    512 kilobyte primary memory cache
    2048 kilobyte secondary memory cache
    64-bit ready
    Multi-core (4 total), Not hyper-threaded
    2000.40 Gigabytes Usable Hard Drive Capacity
    841.63 Gigabytes Hard Drive Free Space
    6136 Megabytes Usable Installed Memory
    Have you tried using Malwarebytes?, maybe it didn't remove all the threats , it just removed some of them.
      My Computer


  3. Posts : 110
    Windows 7 64
    Thread Starter
       #3

    Rawad said:
    Florida Rene said:
    My main desktop PC (configuration below) worked fine accessing the Internet via Firefox, I.E., and Chrome until yesterday morning when AVG found and deleted these "dangerous" infections that had to have come via Firefox since it was the only software in use:
    C:\Windows\SysWOW64\AdpeakProxy.dll
    C:\Windows\SysWOW64\Adware Generic5.AKMV
    C:\Windows\SysWOW64\Adware Generic5.AKOC
    C:\Temp\ScorpionSaver.exe

    Agent Ransack confirms that all 4 of those files are NOT present now anywhere on C:\.

    Since the AVG deletions, I've had no Internet Access via Firefox, I.E. 11, or Chrome, even though \ControlPanel\Network and Sharing says the computer is connected and \ControlPanel\Internet Properties says "You are already connected to the Internet".

    I have tried System Restore for December 17, 13, 10, and 3. All completed successfully, but still no Internet Access even though Control Panel says it's connected.

    My laptop and backup computer (using it now but hate to) work fine on the same cable modem connection for FF, IE, and Chrome.

    Seven Forums has been very helpful previously, and I'm crossing my fingers
    that someone wiser than me can help me to straighten out this very vexing snag.

    Thanks in advance for your help.


    Machine Setup:
    Windows 7 Home Premium (x64) Service Pack 1 (build 7601)
    3.00 gigahertz AMD Athlon II X4 640
    512 kilobyte primary memory cache
    2048 kilobyte secondary memory cache
    64-bit ready
    Multi-core (4 total), Not hyper-threaded
    2000.40 Gigabytes Usable Hard Drive Capacity
    841.63 Gigabytes Hard Drive Free Space
    6136 Megabytes Usable Installed Memory
    Have you tried using Malwarebytes?, maybe it didn't remove all the threats , it just removed some of them.
    Yes, Malware Bytes and Security Essentials both said "no threats".
      My Computer


  4. Posts : 532
    Windows 8.1 64 bit
       #4

    Is your Driver Adapter up to date?
      My Computer


  5. Posts : 110
    Windows 7 64
    Thread Starter
       #5

    Rawad said:
    Is your Driver Adapter up to date?
    Thank you for trying to help.

    All drivers and updates (as far as I know) were up to date as of 7:45 a.m. 12/18/13. AVG deletions were at roughly 8:00 a.m. No internet access since those deletions.

    Some Microsoft updates were marked for downloading prior to the deletions, and when I went to do them at about 8:10 a.m., suddenly there was no access. Emails continued arriving until about 7:50 a.m. 12/18/13, then no more.

    It's still stymied. No incoming or outgoing Internet Access, yet the same cable modem connection works for the backup computer on which I'm typing this, and on my laptop.
      My Computer


  6. Posts : 532
    Windows 8.1 64 bit
       #6

    Florida Rene said:
    Rawad said:
    Is your Driver Adapter up to date?
    Thank you for trying to help.

    All drivers and updates (as far as I know) were up to date as of 7:45 a.m. 12/18/13. AVG deletions were at roughly 8:00 a.m. No internet access since those deletions.

    Some Microsoft updates were marked for downloading prior to the deletions, and when I went to do them at about 8:10 a.m., suddenly there was no access. Emails continued arriving until about 7:50 a.m. 12/18/13, then no more.

    It's still stymied. No incoming or outgoing Internet Access, yet the same cable modem connection works for the backup computer on which I'm typing this, and on my laptop.
    Yeah unfortunately I was unable to solve your problem , hopefully someone else will be able to help you solve your problem.
      My Computer


  7. Posts : 110
    Windows 7 64
    Thread Starter
       #7

    Thank you for trying, Rawad.

    I'll cross my fingers that someone wonderful comes to my rescue.
      My Computer


  8. Posts : 143
    Windows 7 home premium 64bit sp1
       #8

    You could try this option,it worked for me when i had a similar problem to you.Try option 2.
    DNS Resolver Cache - Flush and Reset in Windows
      My Computer


  9. Posts : 1
    Windows 7
       #9

    I have the same issue. came home to 5 instances of the generic5.AKMV and now nothing but internet explorer will connect to the internet. not sure about any solution... tried flushing my DNS, ip renew, and scanned with malwarebytes. no idea, PLEASE SAVE ME!
      My Computer


  10. Posts : 110
    Windows 7 64
    Thread Starter
       #10

    tommytinkroom said:
    You could try this option,it worked for me when i had a similar problem to you.Try option 2.
    DNS Resolver Cache - Flush and Reset in Windows
    Thanks, Tommy...but, I'm on Win 7.
      My Computer


 
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