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#11
Downloaded it but a pop-up ad opened when I clicked it. Is that normal? I can provide the address for the ad if you like.
Downloaded it but a pop-up ad opened when I clicked it. Is that normal? I can provide the address for the ad if you like.
When clicking on the "zoek" link make sure you click the bar at the top that says "Download Zoek.exe Version 5.0.0.0" on so on..up pops a window, download and install and follow the instructions provided by cottonball, I'd recommend running all programs specified, in which order id go with the Zoek first and then the others i added. Cheers
ThisIsMadness91,
When you click on the link provided in Post #8, you should come up with the image shown below.
From there click Download Zoek.exe version
When the download shows, and you get the option to save, please save to the Desktop.
Once Zoek is on the Desktop, double-click the Zoek.exe file to start the program. (Give it a few seconds to appear.)
My apology for this. The download site was update very recently.
Zoek is a safe tool, otherwise I would not ask for you to download it.
Please, only run Zoek. At this point you do not need to run any other programs.
Last edited by cottonball; 11 Jan 2014 at 19:08.
I didn't have a problem downloading the tool, but when I opened the page, I got the notification that Firefox had blocked a pop-up, then this one opened when I clicked the download link. That was just now, by the way. A different ad appeared when I tried it last night.
Does that site normally have ads like this? Should I go ahead and use the tool? Sorry if I'm acting like a worrywart.
Well when i opened the page i didnt get any ads like that through firefox, i would just close it and download the tool mate
Can you now run the other programs?
Cottonball will have to have a look over the results you posted as im not familiar with the program, cheers
The results of Zoek do not show any url4short.info entries.
If you wish, run AdwCleaner and the Junkware Removal Tool, and post their results.
Then, please run the ESET Online Scanner.
It has a very good detection rate, so please give it a whirl. Different scanners have varying definitions for what they look for, so throwing in a new perspective may help us.
To run the ESET Online Scanner...
Since it is implemented as an ActiveX control, it is best run on Internet Explorer.
Right click the IE shortcut and select: Run as Administrator
Next, in IE, download > Free Virus Scan | Online Virus Scanner from ESET
On the ESET website, click on: Run ESET Online Scanner
Click: Start
When asked, allow the add-on to be installed.
Again, click: Start
On the next prompt, Computer Scan Settings, check: Remove found threats
Next, click on: Advanced Settings
Make sure the following options are checked:
>Scan for potentially unwanted applications
>Scan for potentially unsafe applications
>Enable Anti-Stealth Technology
By Current Scan Targets, Operating memory, Local drives, press: Change
In Selection of scan targets, Local drives, select the drives in question.
Click: OK
Click: Start
Follow the prompts.
When the scan completes, if threats are found, in the Scan Results prompt, click on: List of threats found
Click on: Export to text file
Save to the Desktop and name it: ESET Scan Results
Click on: Back
Click on: Finish, and close the program.
If anything is found, please provide the ESET Scan Results in your reply to determine what further action is necessary.
I have the "block pop-up windows" option enabled in Firefox, and that usually stops pop-ups from opening until I click somewhere on the page. I don't have any third-party programs/plug-ins to stop pop-ups or any other ads.
I'm getting this message despite using IE. Should I proceed?