displaying Error 0x800004002 no such interface supported


  1. peter354
    Posts : 2
    64bit windows 7
       New #1

    displaying Error 0x800004002 no such interface supported


    trying to recover from virus attack that locked me out of main files.
    cleared the virus (hopefully) but cannot create any new users .
    looked in environment variables and found 2 cookies from smile box which I cannot delete.
    thus the error.
    Error 0x800004002 no such interface supported
    Cookieeter2@smilebox

    have no idea if these are the problem but suspect as in apptdata/roaming/smilebox.
      My Computer
    Quote Quote

  3. archer
    Posts : 7,379
    Windows 7 ultimate x64
       New #2

    Hi Peter, Welcome to Seven forums.

    Are you getting this error with IE? If yes, go to run and type CMD (open as Admin) then type
    regsvr32 c:\windows\system32\actxprxy.dll
      My Computer
    Quote Quote

  4. peter354
    Posts : 2
    64bit windows 7
    Thread Starter
       New #3

    Thanks cleared it, can now log on new user . Left a complete file in users that redirected all short cuts got knows where.
    Saw it come in, but could not stop
      My Computer
    Quote Quote

  6. archer
    Posts : 7,379
    Windows 7 ultimate x64
       New #4

    Fantastic! you can mark this as solved.
      My Computer
    Quote Quote

 

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