My PC is infected!

thudpucker · 14 Jan 2014

I've tried to find these things and delete them.
But I have at least two I can't get rid of.

One of them is a "PC CLeaner"

Another is some problem in ITunes saying its not for my new W-7....but it always was good till this other thing came along.

The PC is doing something else when I want to search. Or type.
It's lots worse with FireFox. It keeps telling me to get the latest FF Download.

I'd bet I'm not the only guy on thses boards that would go to prison for what I'd do to one of those Virus writers if I ever had some time with him.

I hope somebody can help.

matts6887 · 14 Jan 2014

Do you have a anti-virus program? If not, go here, download, install, and run this anti virus and let it scan for items:

http://www.avg.com/us-en/free-antivirus-download

Then also download, install, and run this malwarebytes program:

http://downloads.malwarebytes.org/mbam-download.php

and lastly: download this anti spyware program; download, install and run it

http://www.superantispyware.com/down...NTISPYWAREFREE

do these things and report back if any further problems

indianacarnie · 14 Jan 2014

Nope you're not the only one. Try running this : Junkware Removal Tool Download

I go to Cullman every year by the way.

thudpucker · 14 Jan 2014

I started the AVG (which I already had) and this came up almost forcing me to run it.:

Don't run that!

I don't know what it is but I cant get rid of it.

indianacarnie · 14 Jan 2014

Try the Junkware Removal Tool I linked to. It should work.

thudpucker · 14 Jan 2014

I'll try the junkware. Those others are not loading right. I'm going nuts!

indianacarnie · 14 Jan 2014

I understand completely.... been there.

thudpucker · 15 Jan 2014

I think I tried them all at the same time.
It's after my bedtime. Doc and Therapy to morrow. I'll be back after that.

I'm still stuck with something that wants to clean my PC.

Stephanie · 15 Jan 2014

Hi thudpucker

Download and run RKill (google it and it will take you to its download location Bleepingcomputer.com) , this stops malware running, then download Malwarebytes and run, Both are free and work well.

Malwarebytes : Free Anti-Malware

ThrashZone · 15 Jan 2014

Use Safe mode with networking,
Shut down your machine, Unplug-Hold the power button down for 30/45 seconds (Power Drain)
If using a laptop remove the Battery and use power drain,
Power up and Tap the F8 key continuously until you see a black page with white text,
Use the down arrow key to toggle to safe mode with networking/ hit the enter key.
Login as usual
Other advanced methods,
https://www.sevenforums.com/tutorials/69585-safe-mode.html
http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode
After the above is done download the scanners already provided run the full scans using Safe mode with networking, one at a time of course,
Then reboot in normal startup and repeat the scanners,
Post any scan reports created by the Junkware removal tool/ Malewarebytes/ Superantispyware,
Cheers.
I might also use this process,
Review Jacee’s instructions to run Adwcleaner here on post#7,
Ignore the title of the thread,
Instant Savings App
Or download it from bleepingcomputer.com
http://www.bleepingcomputer.com/download/adwcleaner/
Also this one,
https://www.sevenforums.com/system-security/316615-steps-removing-adware.html