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Windows 7: Undetectable Virus that disables keyboard and file opening functions?

21 Jan 2014   #1

Windows 7 Home Premium 64bit, SP1
Undetectable Virus that disables keyboard and file opening functions?

Nothing is found with updated Virus/Malware scans, keyboard stops working, programs and folders don't open directly.

The symptoms my computer is displaying are:

*--Keyboard stops working (Mouse still works fine)
*--Folders and Program icons lead to their "Properties" window instead of normal opening function. They can be opened by right-clicking and "open".
*--Things seem back to normal after restart, until they happen again..
*--Updated Virus/Malware scans don't find anything.

Months ago my Gmail account was hacked by someone in "Vietnam" and I was able to change all of my passwords and retreive exclusive access to my account. I think a popup or malware (I'm careful about what I install) began logging my keystrokes. Around the same time my other email account started getting warnings of suspicious activity.

Nothing has ever been found by Malwarebytes, AVG, Avast, iObit etc. I've tried all of them with the updated definition files. The physical aspects of my keyboard chord are completely fine, it's not the connection..

I have a feeling someone gained access to my keystrokes and maybe that malware/virus is jamming my keyboard??

My System SpecsSystem Spec
21 Jan 2014   #2

Windows 7 Home Premium 64bit, SP1

I saw another thread which talked about Rogue Killer, I ran that and it found 2 HJ DESK registry entries..

"[HJ DESK] [PUM] HKLM\... NewStartPanel :..."

I used the delete option.. I don't know if these were of any significance or not.. but it's more than other programs have found in a while.
My System SpecsSystem Spec
22 Jan 2014   #3
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Download DDS from one of these links:
  • Disable any script blocking protection
  • Double click the dds icon to run the tool.
  • When done, DDS will open two (2) logs:
    1. DDS.txt
    2. Attach.txt <--- will be minimized in the task tray
  • Save both reports to your desktop.
Include the contents of both logs in your next post.
The scan will instruct you to post Attach.txt as an attachment.
My System SpecsSystem Spec

22 Jan 2014   #4

Windows 7 Home Premium 64bit, SP1

Jacee: thanks for taking the time!! I'm sending them both as attachments because the message length was too long.. Let me know if anything stands out as wrong

Attached Files
File Type: txt Attach.txt (7.6 KB, 9 views)
File Type: txt DDS.txt (22.0 KB, 10 views)
My System SpecsSystem Spec
22 Jan 2014   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1

First, let's see how much 'adware' is on your machine.

Please download AdwCleaner by Xplode and save to your Desktop.
  • Double click on AdwCleaner.exe to run the tool.
    Vista/Windows 7/8 users right-click and select Run As Administrator.
  • Click on the Scan button.
  • AdwCleaner will patient as the scan may take some time to complete.
  • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
  • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
  • Copy and paste the contents of that logfile in your next reply.
  • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.
My System SpecsSystem Spec
22 Jan 2014   #6

Windows 7 Home Premium 64bit, SP1


# AdwCleaner v3.017 - Report created 22/01/2014 at 17:26:58
# Updated 12/01/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Doag - Doag-PC
# Running from : C:\Users\Doag\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

File Found : C:\Users\Doag\AppData\Roaming\Mozilla\Firefox\Profiles\vyx2wwwg.default\user.js
Folder Found C:\Program Files (x86)\Conduit
Folder Found C:\ProgramData\Partner
Folder Found C:\Users\Doag\AppData\Local\Conduit
Folder Found C:\Users\Doag\AppData\LocalLow\Conduit

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\AppDataLow\Software\Conduit
Key Found : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
Key Found : HKCU\Software\AppDataLow\Software\SmartBar
Key Found : HKCU\Software\AVG SafeGuard toolbar
Key Found : [x64] HKCU\Software\AVG SafeGuard toolbar
Key Found : HKLM\Software\AVG SafeGuard toolbar
Key Found : HKLM\Software\AVG Security Toolbar
Key Found : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Found : HKLM\SOFTWARE\Classes\AppID\WLXQuickTimeShellExt.DLL
Key Found : HKLM\SOFTWARE\Classes\CLSID\{007EFBDF-8A5D-4930-97CC-A4B437CBA777}
Key Found : HKLM\Software\Conduit
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskPIP_FF__RASAPI32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\AskPIP_FF__RASMANCS
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Found : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs

***** [ Browsers ] *****

-\\ Internet Explorer v10.0.9200.16750

-\\ Mozilla Firefox v25.0.1 (en-US)

[ File : C:\Users\Doag\AppData\Roaming\Mozilla\Firefox\Profiles\vyx2wwwg.default\prefs.js ]

-\\ Google Chrome v32.0.1700.76

[ File : C:\Users\Doag\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found : homepage
Found : homepage
Found : homepage


AdwCleaner[R0].txt - [1971 octets] - [22/01/2014 17:26:58]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [2031 octets] ##########
My System SpecsSystem Spec
22 Jan 2014   #7

Windows 7 Home Premium 64Bit

I see a good few entries from "Conduit" which can hijack browser home pages and replace it with their own, it can also be a suspect of slowing down systems, id advise you run this also just to be on the safer side of things.

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.
My System SpecsSystem Spec
23 Jan 2014   #8

Windows 7 Home Premium 64bit, SP1

Thank you

Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.0 (01.07.2014:1)
OS: Windows 7 Home Premium x64
Ran by Doag on Thu 01/23/2014 at 10:02:43.52

~~~ Services

~~~ Registry Values

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\mconduitinstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mconduitinstaller_RASAPI32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Tracing\mconduitinstaller_RASMANCS
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{D4962FE8-6F48-4537-A563-4501367BB623}

~~~ Files

~~~ Folders

~~~ Event Viewer Logs were cleared

Scan was completed on Thu 01/23/2014 at 10:35:31.69
End of JRT log
My System SpecsSystem Spec
23 Jan 2014   #9

Windows 7 Home Premium 64Bit

Another good few registry entries from conduit, il post back later on with a few more programs, I'm on my iPhone at the minute so I can't, cheers
My System SpecsSystem Spec
23 Jan 2014   #10
Microsoft MVP

Windows 7 Ultimate 32bit SP1

finish cleaning up with AdwCleaner:

Using AdwCleaner v3: Scan & Clean:
Double click on AdwCleaner.exe to run the tool again.
Click on the Scan button.
AdwCleaner will begin to scan your computer like it did before.
After the scan has finished...

This time click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder

Next, download TFC by Old Timer TFC - Temp File Cleaner by OldTimer - Geeks to Go Forums and save it to your desktop.
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista/Windows 7 right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.
My System SpecsSystem Spec

 Undetectable Virus that disables keyboard and file opening functions?

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